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POS: Adjusting Online Gratuities
This guide provides step-by-step instructions on how to adjust same-day, online gratuities using your Point of Sale (POS) system. It is useful for employees who need to edit gratuity amounts for online payments at the store before they batch out.
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1
Log in to the POS using your employee code.
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2
Select the "Banking" tab.
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3
Select the "Adjust CC Tips" button.
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4
Click the pencil button to edit the online payment.
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5
Read and agree to the "CC Adjust" prompt.
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6
Enter the gratuity amount and select "OK".
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