Welcome to the RCC technology jumpstart tutorial! We will cover logging into your MyRCC email account, RCC's self service site, Moodle, Etrieve, and enroll in the password reset system.

Navigate to [https://www.randolph.edu/](https://www.randolph.edu/)

Click the small grey person icon in the upper left

Enter your MyRCC username and password. Your MyRCC username and password are automatically created for you. Your Student Success Counselor or Coach will give you your username.

If you have any questions or issues, call the Computer Services Help Desk at 336-625-1573

Enter your password

Your initial password will be the first letter of your last name in UPPERCASE, the second letter of your last name in lowercase and your six-digit birth date. (Example: Mary Jane Smith with a birth date of March 17, 1998, would have a password of Sm031798).

If you have any questions or issues, call the Computer Services Help Desk at 336-625-1573

If you are using a device shared by others it is recommended that you click "No" when this screen appears.

Enter your usename and password. 

Your username for Self-Service is the same as your username for your MyRCC email account, but without the @students.randolph.edu part. Your password for all of your MyRCC accounts is the same.

Click "RCC Sign In" after entering credentials

Click "User Options"/ the little grey person icon on the left side of the page.

Click "Confirm" on all contact fields if the information is correct. 

If the information is incorrect then click the "edit" button(The pencil icon) to update the contact information we have on file.

Return to the self service home page by clicking "Home"

You can click “Student Planning” from the main menu screen in Self-Service to see your class schedule and register for future semesters.

You can click on “Financial Aid” to sign off on your award letter and find financial aid information.

Click "Review your Financial Aid Offer Letter"

4\. Log in to Moodle using the same username and password you use for Self-Service. If you receive an error message when attempting to log in to Moodle, you may need to reset your password, then try again.

Click "Moodle Basics & More:  A Student's Guide"

Enter your MyRCC email address. If you log in with Google, you will not have access to all student forms.

Click "Intake Form"

Complete the form (you can find your Student ID by clicking on the User Profile in Self-Service; your student ID will be listed under your name at the top left), type your name in the Student Signature blank, then click "Submit To" on the gray bar at the bottom of the form. Click on Flow-Student Success and choose your Student Success Counselor or Coach's name from the list, then click Send to Selected.

Enter the same username and password as your RCC self service account, choose and fill out the security questions, and click "Next"

That's it! You've successfully completed setting up your digital presence here at RCC.

Rcc Technology Jumpstart