Navigate to [https://copilot.cardpointe.com/copilot/#/merchants](https://copilot.cardpointe.com/copilot/#/merchants)

Type MID or organization's name. Click on once found. 

Click the "What type of ticket are you looking for?" field.

Copy and paste the template below. Keep only the limits that need to be increased.  
Can you please increase the velocities below? Thanks! 
Single Trans Amount - 
Single Day Count - 
Single Day Amount - 
Period Count - 
Period Amount – 
Refund Single Day -
Refund Period - 


Follow up within three to five business days to see if completed.  Follow up with the organization if they put the request in or close your ticket.  

Requesting Velocity Limit Increase for ProfitStars accounts