From the Pipeline, find the loan file you would like to use Servicing 2.0 with, and click on the name to open the Loan File in a new tab.

File: Entity, LLC, Frank Flipper, 123 Main Street, Pasadena, CA 91101

To ensure Servicing 2.0 functions correctly, initial setup in the "Loan Info" tab is vital. Click on the "Loan Info" tab.

Some important items that should be verified are "Amortization"

Then scroll down to the 'Fees & Cost' section.

Validate the configurations under "Loan Exit / Extension Fees". The data from this section will be ported to the Servicing 2.0 tab as well.

Important: Once ready for servicing, typically during loan closing or after sending the final loan commitment, lock the loan file in the "Loan Info" tab to prevent further modifications. Move the toggle switch next to "Lock Loan File" to the ON position.

Once you receive the green confirmation message the that file was "Updated Successfully", you can start using Servicing 2.0.

With the initial setup finalized, you're now ready to use Servicing 2.0. Click the "Servicing 2.0" tab.

You will start in the "Loan Details" tab. Here you can review 'Loan Summary', 'Default Settings', and 'Late Fee Settings'.

The "Payoff" tab allows you to enter the payoff date and generate a payoff statement. Click "Payments" to view the next tab.

Use the "Payments" tab to record payments. The 'Preview Statement' button allows viewing the statement as of the last payment due, which can then be sent to your client.

Click "Draws / Pay Downs" to move to the next tab.

The "Draws/Paydowns" tab allows you to record principal paydowns here. Details from the 'Budget and Draws' tab will automatically populate in this section. Click "Investors" to move to the next tab.

The "Investors" tab allows you to record details of multiple investors along with their yield and interest. Payments applied to investors also get recorded in this section. Click "Escrow" to move to the next tab.

Generate an escrow statement in the "Escrow" tab.

The next tab is the "Charges" tab. Here you can record any additional charges to be applied to the loan. Click "Balances" to view the next tab.

Use the "Balances" tab to keep track of balances. Click  "Journal" to view the last tab.

In the "Journal" tab you can update and maintain your journal. You can also export an XLS file.

For any further questions, please reach out to the LendingWise support team at [helpdesk@lendingwise.com](mailto:helpdesk@lendingwise.com).