## Next Steps
When you create these strategies, think about how an attacker would approach your organization.
### Start With Your Threat Profile
Ask these questions before you build:
**Who are your high-value targets?**
- Finance team members who process wire transfers
- IT admins with system access
- Executive assistants who manage calendars and travel
- HR staff who handle sensitive employee data
**What would an attacker want from them?**
- Payment redirections
- Credential resets
- Calendar access to plan attacks
- Employee personal information for further targeting
**Which communication channels does your organization trust?**
- Do people jump on Teams calls without verification?
- Does your team return voicemails from "executive" numbers?
- Do employees click Zoom links in emails without checking the sender?
### Build Progressive Difficulty
Don't start with your hardest scenario. Build awareness through stages:
**Phase 1: Single-Channel, Clear Red Flags**
- One touchpoint (email or call)
- Obvious urgency language
- Basic impersonation
- Goal: Establish baseline awareness
**Phase 2: Multi-Channel, Subtle Pressure**
- Two or three touchpoints (email + voicemail, or SMS + call)
- More realistic timing and language
- Better persona research
- Goal: Test if people verify when pressure increases
**Phase 3: Full Attack Chain**
- Complete sequence mimicking sophisticated attacks
- Multiple communication channels
- Time pressure and authority combined
- Goal: Reveal who needs additional coaching
### Map to Real Attack Patterns
Base your scenarios on attacks that actually work:
**Wire Fraud Pattern:**
1. Email from "CFO" mentions upcoming payment
2. Follow-up call requests expedited processing
3. Zoom meeting confirms "urgent" details
4. Target processes fraudulent payment
**Credential Compromise Pattern:**
1. Voicemail from "IT Security" about account issue
2. Target calls back into platform
3. Agent requests MFA reset "for security"
4. Target provides access
**Executive Impersonation Pattern:**
1. SMS from "CEO" during off-hours
2. Urgent request to join Teams call
3. Video meeting with deepfake persona
4. Request for sensitive information or action
### Test Your Actual Workflows
Simulate attacks against your specific processes:
- If you process payments via email approval, test that
- If your IT team resets MFA over the phone, test that
- If executives schedule video calls through assistants, test that
The goal is to find gaps in your actual procedures—not theoretical ones.