Navigate to <https://onsite.threecolts.com/admin>

**Name** : Write what customers will see as Email's Name.\
**Customer Portal**: The default community portal for all tickets.

We will now proceed with the **[[Email Forwarding.]]**

1) Copy your **forwarding address** from Onsite\
2) Sign into your **email provider** and [set up the email address as your forwarding one. ](https://support.google.com/a/answer/10486484?hl=en&ref_topic=2921034&sjid=12711816971716111389-NA)

Once you see "**Success**" it represents that the email setup has been completed. Click "**Continue**".

As the final step, we'll establish the **DNS records** to authenticate your domain.

Every DNS provider will offer its own panel and distinct instructions for creating or editing the **SPF**, **TXT** and **DMARC** record. Below, we've compiled links to help articles from some of the most commonly used providers:\
\
[Amazon AWS](https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/resource-record-sets-creating.html)

[Bluehost](https://www.bluehost.com/help)

[Cloudflare](https://developers.cloudflare.com/dns/manage-dns-records/how-to/create-dns-records/)

[Dreamhost](https://help.dreamhost.com/hc/en-us/articles/216107737-SPF-overview)

[DNS Made Easy](https://support.dnsmadeeasy.com/support/solutions/articles/47001000440-how-to-set-up-dns-failover)

[GoDaddy - Add SPF](https://ph.godaddy.com/help/add-an-spf-record-19218)

[GoDaddy - Edit SPF](https://ph.godaddy.com/help/edit-an-spf-record-19219)

[Google Workspace](https://support.google.com/a/answer/6398669?hl=en)

[Hover](https://help.hover.com/hc/en-us/articles/115006406047-Creating-an-SPF-record)

[Host Gator](https://www.hostgator.com/help/article/problems-with-spoof-spf)

[Media Temple](https://www.godaddy.com/en-ph/mediatemple#gs)

[Microsoft Azure](https://learn.microsoft.com/en-us/azure/dns/dns-operations-dnszones-portal)

[Namecheap](https://www.namecheap.com/support/knowledgebase/article.aspx/317/2237/how-do-i-add-txtspfdkimdmarc-records-for-my-domain/)

[Rackspace](https://docs.rackspace.com/docs/create-an-spf-txt-record)

[Site5](https://kb.site5.com/dns-2/advanced-dns-editor/)

[Volusion](https://docs.helpscout.com/article/58-spf-records)

[Wix](https://support.wix.com/en/article/adding-or-updating-txt-records-in-your-wix-account)

**Congratulations!** Your support email address is now linked with Onsite, ensuring that all your emails are being received within the platform.

Setting Up Support Email: Gmail