Navigate to <https://onsite.threecolts.com/admin>

Click on **Pencil Icon** to add your **Support Email**

You’ll see the **Email Configuration** pop-up that shows your default Onsite Support Email. Click **"Gmail"**

Consider connecting your Google account to keep your data on your Gmail account and to import all unread messages for the last 7 days.

Sign in to your **Support Email Address**

You should receive an **Onsite Support Access Request**. You ca accept it, as this is a standard procedure to ensure smooth sending and receiving of emails.

You should be able to see Gmail as **Connected** and would be required to fill out the below:

**1) Name:** What customers see as email's name\
**2) Customer Portal:** The default community portal for all tickets. \
\
Click **"Save and Close"**

Setting Up Support Email: Gmail