Start Push Campaigns

Quality and Training
14 steps
2 minutes

Opentender

Once the campaign is created, select the campaign you want to start.

Click **Audience** from the sidebar.

In **Audience**: - **Include customers** in any or all of the selected segments. - **Exclude customers** in any or all of the selected segments.

You can see users will receive the notification after you select segments to include or exclude.

Click **Next** to proceed.

To schedule the campaign, add the following details: - **Event Trigger** – choose the event that will determine when the campaign is sent: - **Birthday** – send messages based on the guest’s birthday (before, on, or after the date). - **Guest Registered** – trigger campaigns when a guest signs up for your brand. - **Last Order Date** – reach guests based on the last time they placed an order. - **Order Placed** – trigger messages immediately after a new order is placed. - **Timing** – select when the message should be delivered in relation to the chosen event: - **Before the Event** – send the campaign a set number of days before (e.g., 3 days before a birthday). - **On the Event** – send the campaign on the exact day (e.g., on the guest’s birthday). - **After the Event** – send the campaign a set number of days after (e.g., 7 days after last order date). - **Message Limits** – control how many times a guest can receive the same campaign: - **No Limit** – guests can receive the campaign every time the criteria are met. - **Limit by Message Count** – restrict delivery to a set number of times per guest (e.g., no more than 3 times). - **Limit by Timeframe** – restrict delivery within a timeframe (e.g., only once every 30 days). - **Campaign Activation** – choose when the campaign should become active: - **Not Yet** – keep the campaign saved as a draft until you activate it manually. - **Active Now** – launch the campaign immediately. - **Active Later** – schedule the campaign to activate on a specific future date and tim

Click **Next** after scheduling the campaign.

Review the campaign details and click **Start Now**.

Confirm in the pop-up by clicking **Start** again.

Once started, the campaign appears as **Active** on the Campaigns page.

To pause a campaign click the campaign, then select **Pause**.

Confirm in the pop-up to stop the campaign temporarily.

To restart or reschedule, click **Edit** on the campaign.

Update the schedule as needed, and start the campaign again.