Submitting a Desktop Support Request
Michael C
Google
Cornell
1
Navigate to <https://www.ilr.cornell.edu/>
2
Click "For faculty and staff"
3
Click "Submit a Request to the Technology Services help desk"
4
Click "ILR - Desktop Support Request"
5
Click "Request Service"
6
Click the "Room" field.
7
Type "Office location or Home"
8
Click the "Summary" field.
9
Type "What product the issue is with"
10
Click here.
11
Type "Explain the issues and what printer you are having problems with."
Submitting a Desktop Support Request
Michael C
Google
Cornell
1
Navigate to <https://www.ilr.cornell.edu/>
2
Click "For faculty and staff"
3
Click "Submit a Request to the Technology Services help desk"
4
Click "ILR - Desktop Support Request"
5
Click "Request Service"
6
Click the "Room" field.
7
Type "Office location or Home"
8
Click the "Summary" field.
9
Type "What product the issue is with"
10
Click here.
11
Type "Explain the issues and what printer you are having problems with."
