Accessing Training Tracker Courses & Certificates

The Better Compliance Training Tracker gives you quick access to essential online courses to help you stay confident, compliant, and effective in your role. Learn at your own pace, from any device, and build skills for real workplace situations. For managers, it provides clear visibility of staff progress, making it easy to track training, spot gaps, and maintain compliance. This ensures staff are trained properly, and businesses stay safe and compliant. Updated by Teresa Fouche on 29.05.2026

Teresa Fouche
8 steps
25 seconds

Bettercompliance

If you already have access to the portals then go to the Log in Page. Enter your details to log in. If you select "Remember Me," your username and password will be saved for future logins. Then, click "Log In." If you are a new employee and need access, please register for 2FA first to log in using the email address assigned to you in Training Tracker. Here is a link to guide you: [2FA Registration to Log in to Better Compliance](https://support.bettercompliance.co.uk/a/solutions/articles/67000743918) The system will prompt you to enter your 6-digit authenticator code. Enter the code, tick the box to remember your device, then click Submit to gain access.

Click "Training Tracker" for access to your Training Portal.

The image below shows the Home page on a desktop accessed by a manager. If you are an employee at a venue, your layout will be similar. Click "Training Courses" in the Menu Bar, or click the Training Courses Button if you're on your mobile phone.

Your Training Course Library will appear on this page. Use the scroll bar on the right to scroll down to the Course that you wish to start. You will also notice that your progress is documented here next to the Course details. Click the three dots (⋯) to open more options and navigate to more options. If you haven’t started the course, you can view more information or begin the course. If you’ve already completed the course, you can view more information, restart the course or download your certificate.

Click **Play** to start the course and begin learning. The course will open and you can move through it at your own pace. ⚠️**It's important to note that:** - If you pause or exit at any point, your progress is automatically saved - When you log back in, you can continue from where you left off until all modules are completed - Modules must be completed in order — skipping is not allowed - You must achieve a minimum pass rate of **80%** on all questions - Course content cannot be played at double speed - In some cases, questions may be answered before the video is fully watched due to older browsers or extensions affecting tracking - However, you will not be able to move to the next lesson unless both the video and questions have been fully completed 🛈**Did you know?** The Following Courses are available in **Chinese:** Allergen Awareness & Management / Induction – Level 1 Health and Food Safety / Food Hygiene Training - Level 2 Equivalent **How do you change the language setting?** Below the lesson, you'll find a Language selection drop-down. Select Chinese, then click Change Language, and the course audio will play in Chinese. Courses currently available with **multi-language subtitle** options include: Induction – Level 1 Health and Food Safety Equivalent / Food Hygiene Training – Level 2 Equivalent / COSHH (Control of Substances Hazardous to Health) If specific courses have not been assigned to you, please ask your manager to contact Better Compliance so they can be added to your profile.

Once all sections and questions are completed, your **Certificate of Completion** will be emailed to you. Your certificates are also available to download in the "My Certificates" section of your portal. Once you download your certificate, it will appear on your device, where you can print or save it to a folder.\ 📌 **Stored Online:** Your certificates are securely saved in your online profile.\ 📌 **Transferable:** If you move to another Better Compliance client, your full profile can be transferred at your new manager’s request.

**For HR and Admin users** Your staff training certificates are easily accessible and can be downloaded when required. Click on **Training Records** in the menu.\ Scroll to the bottom of the training records list.\ Select **Download All Certificates.** Please note that downloading all certificates may take a few moments to complete. We recommend printing a full report of completed courses from the Reports section, as this provides a clearer overview of staff training and compliance records.

**Why training matters:** It boosts your on-the-job confidence while ensuring the business consistently hits high standards. Plus, staying up to date protects the company by keeping us audit-ready at all times. **How Training Tracker helps:** We’ve made learning simple and flexible. Easily access your courses and fit them around your schedule so you can stay compliant without missing a beat in your daily work.

Accessing Training Tracker Courses & Certificates

Teresa Fouche
8 steps
25 seconds

Bettercompliance

Click "Training Tracker" for access to your Training Portal.