Navigate to <https://nineenergyservice.freshservice.com/support/home>

Tip! If you're prompted to login, this portal is single sign-on and you can use your email address and password.

Specify what your issue is related to "IT" or "HR" in this example we're selecting "IT" since we're having an issue with a laptop.

Enter a brief description of your issue in the "Subject" field.

In the description field please provide moderate detail of your issue.

Tip! You can add screenshots or any other attachments by clicking the "Attach a file" link under the description box.

Issue related to*
IT
Requester*
Subject*
Description*
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My laptop is very slow when working in Excel

Press Alt + F10 to focus toolbar
Press Esc to return focus to previous position
 (File size < 40 MB)
Location*
Associate Assets
 

Tip! Once you click submit you'll receive email confirmation that your ticket was created.  You can also add comments and view your ticket in the support portal.

How to submit a ticket using the support portal.