Once you have logged into the ECA Learning Hub portal with your unique username and password, you will be taken to the home page.

From the home page, click Toggle workplace launcher (the nine dots) in the right-hand corner

On the User management dashboard, the details of both your personal and organisational accounts will appear. The left-hand box showcases:

• your name

• your role

• your personal customer number.

The right-hand box showcases: 

• your organisation’s name 

• subscription expiry date 

• your organisation’s customer number

 • user allocation count. 

The user allocation count shows how many active subscription seats have been allocated out of your subscription tier total

By default, the User management dashboard displays any users who have an active or cancelled subscription for your organisation. 

You can filter this table to show only active or only cancelled users by clicking the status drop-down menu.

The other optional view for the dashboard is card view, which can be activated by clicking the display drop-down box

Complete all mandatory fields as marked by asterisks

The optional fields are; City, Porfolio and State.

Once completed, click Save

Once a new submission has been created, you will need to allow up to 2 hours for the changes to be implemented and reflected on your account.

The new user request will show on your dashboard as 'pending' until the submission was successful.

Please note: you are able to cancel the request during a pending status, by clicking the red bin icon on the right-hand side.

To edit a users details, click the cog symbol.

From here you are able to update a users:

- first name
- last name
- email address

If you have an educator who is going on temporary leave or leaving your organisation permanently, you can cancel their subscription by clicking on the bin icon

Once selected, you will be requested to confirm the cancellation.

Click Confirm

You have the option to reactivate cancelled subscriptions. This is a great option for when you have team members returning from temporary leave.

To best filter your search, click on the 'Status' dropdown and selected Cancelled

This will then reduce you search to any users that have held a subscription in your organisation.

To reactivate the subscription, click on the plus icon

You can search the User management dashboard by entering text into this box:

You can search for a user by:

- username (unique customer number)
- first, last or full name
- email address
- role type

User Management Dashboard - Group Coordinator