What if Autopay is on but the Rent is not Submitted or Not Withdrawing Money?

    • Tanvir Mahedi |
    • 0 step |
    • 2 minutes
      Tip- Both Rental & non-rental invoice's due dates should be on the same date for autopay to withdraw together. To collect rent & other invoices, you need to check one feature in the online rent collection settings.\ \ For eg- Rental invoice- 1st of the month $1000.00\ Non Rental invoice - 1st of the month $50\ \ If the Non-Rental Invoice is set to every 2nd of the month, it will not withdraw at the same time together.
      Log into the Admin Portal
      Click "Settings Dropdown" on the top left side of the screen
      Go to "Online Payment Settings"
      Click on "Merchant Account For Property Manager" or click "Merchant Account For Individual Property". Here for instance we are showing you an example of the\ "Merchant Account For Property Manager"
      You can click on "Merchant Account For Property Manager" or click on "View Details" to open up the necessary steps under this setting
      Now scroll down to "Update Settings (Property Manager Merchant Account)"
      Tick the " All Tenant Invoices (Rental & Non- Rental) " field under "# What invoices should be considered for auto pay? "
      Once tick marked it would show up like this in the set up
      Once done, click "Update"
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