Knowledge Management

5 Best Free Change Management Software for Managing Change in 2023

Here are the 5 best free change management softwares that enable you to guarantee an easy transition for your entire organization.

Introduction

As a business leader, you know firsthand the chaos that can ensue when changes are made without proper planning and communication. Without a system in place to manage these changes, you may find your team struggling to keep up, leading to confusion, mistakes and lost productivity.

That's where change management software comes in. By providing a central hub for tracking, organizing and implementing changes, this tool helps ensure a smooth and successful transition.

In this blog, we'll introduce you to some of the market's top free change management software options and provide an overview of their features and capabilities.

So if you're ready to streamline your change management process and improve your team's efficiency, keep reading.

What are the top 5 free change management software solutions of 2023?

  1. VComply 
  2. Scribe
  3. Freshservice
  4. Giva eChangeManager
  5. Viima

What is change management software?

A software program known as a "change management tool" is used by businesses to plan, map, manage, track and report organizational changes resulting from important change management projects.

With the use of these tools, leaders can create procedures that will make the organization's transition seamless. Every change management tool has a slightly distinct set of capabilities to meet the specific requirements of each business, just as there are many organizational transformation and change management models.

Here’s what Yemisi Iyilade, Project Management and Maxwell Leadership Coach and Trainer, says about change management softwares:

“Change management software offers directors a comprehensive suite of powerful tools for simplifying change programs, including user-friendly data visualizations, automated notifications and reports, advanced monitoring options and integrated security measures. 
As a project manager with extensive change management experience, I have seen first-hand the value that change management software can bring to directors and change managers looking to evaluate software solutions. 
Improved scalability, greater visibility of change initiatives and enhanced collaboration between stakeholders, are some of the features that make the software efficient in streamlining internal processes. 
Not only that, but it also offers a straightforward approach to calculating the costs and risks associated with any change initiative, enabling you to communicate them effortlessly to your project team.”

What are the important features of change management software?

Although features of change management softwares vary from vendor to vendor, here are some common features that every change management software should have:

  • Change requests enable anyone to ask for a change and track its progress.
  • Change risk assessments to analyze the risk that a change poses to your IT environment.
  • Change scheduling to create a change calendar that is utilized to reduce the likelihood of unfavorable outcomes.
  • Intelligent automation for change approvals to allow quick delivery.
  • Integration with agile software development technologies to provide real-time views and eliminate manual entry requirements.
  • Intelligent swarming to improve the alignment between support functions and DevOps teams.

Why do you need change management software?

The use of software can improve the organization

To ensure the success of any change, it is essential to have a well-thought-out plan. For more complex organizational changes and software implementations, relying on a spreadsheet alone is often insufficient. 

In these cases, it is important to use the appropriate tool to manage and execute the change effectively.

Change management tools can be a valuable source of data

To effectively evaluate the progress and success of your change, it is essential to track and measure relevant metrics. 

Change management and feedback tools can help you capture this information and understand the impact of your efforts, enabling you to make informed decisions and optimize your approach as needed.

Providing support to users can lead to better outcomes

If you want to ensure a smooth and successful transition, it’s important to provide adequate support and resources to those affected by the change. 

Change management software can be a valuable tool in this regard, as it can guide users through new processes and programs, providing the necessary support and assistance to help them adapt to the change. 

On the other hand, a lack of support, insufficient resources or poor communication can lead to the failure of a change initiative. By leveraging change management software and properly preparing for the transition, you can help to mitigate these risks and increase the likelihood of success.

Top free change management software of 2023

1. VComply

‎G2 rating: 4.6/5 stars
Capterra Rating: 5/5 stars
VComply Pricing:

  • Free
  • Starter GRC Suite: $1199/mo
  • Pro GRC Suite: $1999/mo
  • Enterprise GRC Suite: Custom

VComply Overview:

VComply is a no-code Governance, Risk and Compliance (GRC) management platform that aids in the execution of GRC programs, the assignment and tracking of compliance activities, the monitoring and evaluation of GRC program effectiveness and the real-time assessment and mitigation of risks. 

You can use it to increase governance within your firm, implement policies, develop strong internal control systems and identify risks. Compliance Management, Risk Management, Audit & Assurance and Policy Management are among the services provided. 

2. Scribe

G2 rating: 4.9/5 stars
Capterra Rating: 4.9/5 stars
Scribe Pricing: 

  • Basic: Free
  • Pro: $23/user/mo
  • Enterprise: Custom

Scribe Overview:

With Scribe’s Chrome extension or desktop application, you can quickly and easily capture your processes and create written instructions and screenshots. And if anything changes, you can easily update your documentation right away or at a later time.

Here's a Scribe in action.

But that's not all – Scribe is also great for sharing with your team. You can share individual documents with a link or access them in shared workspaces. Plus, you can easily embed Scribe documents in your existing wikis, knowledge management platforms, CMS or other tools. 

‎It's even compatible with larger change management platforms. So if you want to ensure consistent, up-to-date processes across your team, give Scribe a try!

3. Freshservice

‎G2 rating: 4.6/5 stars
Capterra Rating: 4.5/5 stars
Freshservice Pricing:

  • 21-day free trial
  • Starter: $12.5/user/mo
  • Growth: $3/user/mo
  • Pro: $49/user/mo
  • Enterprise: $62/user/mo

Freshservice Overview:

Freshservice is a comprehensive IT asset management solution from Freshdesk that offers a range of features, including reporting, asset management, release management and change management. 

One of the main benefits of Freshservice is its versatility in handling various verticals and its seamless integration with Freshdesk and Freshsales. With Freshservice, businesses can easily manage their IT assets and streamline their processes. 

4. Giva eChange Manager


‎G2 rating: 4.8/5 stars

Capterra Rating: 4.9/5 stars
Giva eChange Manager Pricing:

  • 30-day free trial
  • Professional: $59/user/mo
  • Enterprise: $79/user/mo

Giva eChange Manager Overview:

The Giva eChange Manager, a component of Giva's Service Management Suite, is a simple cloud application that complies with ITIL. 

They offer a strong reporting system that makes it possible to efficiently monitor and measure the analytics and KPIs. Another benefit is point-and-click customization and configuration, which eliminates the need for programmers or consultants to set up the application.

5. Viima

‎G2 rating: 4,8/5 stars

Capterra Rating: 4.9/5 stars
Viima Pricing:

  • Free
  • Basic: $39/mo
  • Pro: $399/mo
  • Unlimited: $1799/mo

Viima Overview:

With the help of Viima's platform, you can collect opinions from stakeholders, consumers and workers all in one location. Once a suggestion is made, you can utilize Viima to attach case studies, research and other pertinent files to assess whether it merits further consideration.

Users can collaborate in Viima to create an implementation plan after a change has been launched and to set up crucial metrics to monitor and assess the development and success of each change.

This change management solution tool is great for companies seeking client input and taking immediate action.

Choose the change management software your organization needs!

Effective change management is crucial for the smooth running of any organization. When looking for change management software, it is important to create a list of feature requirements and examples of upcoming changes in your organization. 

This will help you shortlist vendors and choose the best solution for your needs. Our solution, Scribe, offers a range of features, including process documentation, shared workspaces and integration with existing tools. 

By carefully evaluating your options and selecting the right change management software, your organization can easily navigate any change.