There used to be 30 free coins a day on SoulFun AI. Then it dropped to five. Then zero. When one user complained about it on Discord, they got banned from the server. That's the version of SoulFun AI you're walking into in 2026 — a platform with genuine conversational depth, a broken video chat button that's been sitting there doing nothing for months, and a coin economy that quietly escalates the moment you get invested. I spent two weeks testing SoulFun AI across chat, image generation, voice calls, and character creation to give you the honest version — the one that includes the auto-renewal traps and the 4,098-token memory wall you'll hit around page four of a conversation.
SoulFun AI is an AI companion platform that launched in 2024, combining text chat, voice calls, image generation, and a character creator into a single app available on Android and web. You can pick from around 53 pre-designed AI characters — streamers, coworkers, tutors, artists — each with a backstory and distinct personality, or build your own from scratch on a paid plan. The underlying model is a fine-tuned 70-billion-parameter LLM designed specifically for companion-style interaction, including NSFW dialogue. In late 2025, SoulFun quietly removed its daily free coin allocation, shifting the platform from freemium-with-a-floor to freemium-in-name-only for anyone who wants features beyond basic text.
SoulFun AI's image generation is functional but inconsistent, especially under complex prompts, and the coin cost makes iterating on images expensive. Candy AI solves the first problem directly. Its V2 image engine produces the most consistently realistic AI companion photos in the category — tested against four competing platforms, the lighting, facial consistency, and output quality hold up even on detailed scene prompts. The February 2026 Live Action update added 120-second animated video clips where your companion moves and reacts in real time, which is a meaningful capability jump over SoulFun AI's non-functional video button. Candy AI pulls in 11.6 million monthly visitors — that's a platform with serious infrastructure and a product update cadence that SoulFun AI has not matched. The free tier includes two image generations per day and limited daily messages, which is meaningfully more generous than SoulFun AI's current zero-coin free access. Pricing starts at $12.99/month on the monthly plan, or $3.99/month on the annual plan billed yearly. If you're primarily in this category for visuals and want a platform that actually ships features on schedule, Candy AI is the default pick for most users in 2026.
The clearest comparison to SoulFun AI's main frustration: on SoulFun, every text message costs a coin. On OurDream AI, text chat is unlimited on the premium plan at $19.99/month. That difference alone is significant for users who want daily conversation without mental coin accounting. Beyond the pricing structure, OurDream AI's character creation system is genuinely more detailed than SoulFun's — 19 voice styles, 40+ personality presets, and customizable relationship types ranging from casual friend to explicitly intimate. The DreamCoin system applies to media (images, voice, video) rather than basic text, which means you're only spending credits on things you actively want, not on the core conversation experience. Video output on OurDream AI is longer and more stable than what SoulFun AI offers, and user-reported image rendering, while slower than Candy AI, produces solid results for character consistency. Best suited for users who want to design a specific companion and live inside that relationship daily — it rewards investment in character creation in a way SoulFun AI's coin drain actively discourages.
SoulFun AI's NSFW output is present but conservative. Joi AI's entire architecture is built around adult content — it launched as one of the first platforms to fully commit to unfiltered NSFW chat, image generation, and explicit video without embedding the adult features as a secondary unlock. The character library covers over 300 options including custom builds, and the platform introduced a Live Call feature in February 2026 that actually functions, which puts it directly ahead of SoulFun AI's ghost video button. Joi AI is operated by Lanoto Solutions Inc. and Naylalabs Yazilim Ticaret Limited Sirketi, giving it a confirmed legal entity — something SoulFun AI conspicuously lacks. The standard monthly price is $17.77, and with the promo code HELLO50 the annual plan drops to $24/year (around $2/month), making it by far the most affordable full-feature adult companion platform currently available. For casual users or people whose primary interest is conversation rather than explicit content, Joi AI's NSFW focus can feel like overkill. For users who found SoulFun AI's adult output too mild and the coin costs too high, Joi AI is the clear directional upgrade.
For the majority of users coming from SoulFun AI, Candy AI is the practical upgrade — better visuals, a more functional feature set, and a pricing structure that doesn't bury the real cost inside a coin economy. OurDream AI is the better fit if what you primarily want is daily conversation with a deeply built character and no per-message cost. Joi AI wins for anyone whose main frustration with SoulFun AI was that the adult content felt watered down.
After two weeks of testing, I'd say SoulFun AI is genuinely good at one specific thing — the back-and-forth flow of a flirty, character-driven conversation — and actively frustrating at almost everything else that costs coins.
The 70B parameter LLM produces conversations that feel distinctly different across characters — the "streamer" and the "tutor" actually have different registers, not just different names
Custom character creation is more flexible than most mid-tier platforms, letting you dial in voice type, personality traits, and relationship dynamic in a single setup flow
Voice call quality is noticeably natural compared to competitors in the same price range — no robotic pauses or broken inflection
The "video call" button in the app menu is cosmetic — it has been non-functional for the majority of users across multiple months of reported testing, with no official acknowledgment
The memory ceiling is just 4,098 tokens, roughly 3,000 to 4,000 words of conversation, after which characters start drifting, forgetting details, or contradicting earlier statements
Free coins went from 30/day to 5 to zero, with no changelog or announcement — users who raised the issue on Discord were removed from the server
If those limitations are dealbreakers, two alternatives worth considering: Candy AI for stronger image generation and a more transparent free tier, or OurDream AI for better video output and a flat-rate pricing structure. Both skip the coin drain we detail below.
What it can do:
Text chat with pre-designed or custom AI characters across romantic, flirtatious, and explicit scenarios
Request AI-generated photos directly inside the chat using coin prompts
Make voice calls with your AI companion (10 coins per minute on premium)
Create fully custom characters from scratch, including appearance, voice style, personality, and relationship type
Access a Telegram bot integration for mobile users who prefer that interface
Use NSFW dialogue and adult-themed image generation on paid plans
Chat in multiple languages — the platform explicitly supports non-English speakers
Current limitations:
Video calls are listed as a feature but are non-functional for most users — the button appears in the interface but does not initiate a session
Memory resets or drifts after the 4,098-token context window is exceeded, so long-form continuity breaks down
Character creation and photo generation are locked entirely behind a paid subscription — not available on the free plan
Google Pay was removed as a payment method, creating friction for users who relied on it
Privacy documentation is thin — the Terms of Service was last updated in August 2023, which is a significant lag for a platform that has added voice, video, and NSFW features since then
If these limitations are dealbreakers, two simpler alternatives worth considering: OurDream AI for longer video clips and unlimited chat on a flat monthly rate, or Candy AI for a more stable free tier and a well-documented image engine. Both skip the issues we detail above.
This is the section most SoulFun AI reviews skip, and it's the one that will actually affect your wallet.
SoulFun AI runs on a coin economy where text messages cost 1 coin each, voice calls run at 10 coins per minute, and video calls are priced at 20 coins per minute — for a feature that doesn't work. Your premium subscription includes 1,000 coins per month. Do the math: a 30-minute voice call session eats 300 of those coins in a single sitting. If you're chatting daily and requesting photos regularly, 1,000 coins disappears in under two weeks.
A verified Trustpilot reviewer described it plainly: "I purchased 12 months subscription which should give me 1,000 coins per month. I never received those coins." Another wrote that they paid for a prompt, got an entirely wrong result, and lost the coins anyway — "Absolute scam! I want my $10 back."
The platform markets its monthly plan as 50% off a $39.99 "original price," which is a permanent promotional structure, not a limited offer. The actual sticker price has never been $39.99 for any meaningful period. You're paying $19.99/month, and if you exhaust your coin bundle early, top-up packs start at $19.99 for 1,000 coins — meaning you could spend $40/month on a subscription that advertised itself as $19.99. The annual plan at $119.99 is better value in isolation, but multiple users have reported not receiving their monthly coin allocation at all after paying. SoulFun's auto-renewal has drawn particular complaints — one Trustpilot reviewer wrote that "there is only one thing that SoulFun managers are good at: putting your membership on automatic renewal and brazenly billing your account." Set a calendar reminder before your billing date.
The main issue with SoulFun AI is predictable: a coin economy that drains faster than the platform's features can justify, a video chat button that does nothing, and a free tier that has been quietly gutted. The platform you want instead is OurDream AI.
OurDream AI runs on a flat DreamCoin system with a premium plan at $19.99/month. You get unlimited text chat — not coin-gated text, unlimited — plus video clips, voice calls, and one of the deepest character creation systems in the space, with 19 voice styles and over 40 personality presets. That's the comparison that matters: on SoulFun AI, a text message costs a coin. On OurDream AI, it costs nothing beyond your subscription. If you're a daily user who wants voice and photos without doing coin math every session, OurDream AI is the obvious swap. For users who want the most realistic visual output available, Candy AI's V2 image engine produces the most consistent high-quality photos in the category, and its annual plan has dropped to $3.99/month as of early 2026.
SoulFun AI's traffic has declined 22.3% — from 289.7K monthly visits down to around 225K — since mid-2025, and that drop lines up with when the free coin allocation was removed. That's not a coincidence. The platform has a genuinely strong conversational engine and a character creator that competes with anything in the mid-tier range. But the lack of product updates, a ToS last updated in August 2023, and the widening gap between what the platform advertises (video calls, generous free access) and what it delivers (broken video, no free coins, coin drain on voice) are eroding the user base faster than new features are being added. At its best, SoulFun AI is among the more natural-feeling AI companion platforms available. The problem is that "at its best" increasingly requires a monthly budget beyond the listed subscription price.
SoulFun AI is worth it for users who primarily want text-based companion chat and can budget for coin top-ups on top of the $19.99/month subscription. The annual plan at $119.99 — roughly $9.99/month — is the only price point where the value math makes real sense, assuming your monthly coin allocation actually arrives. If your main interest is voice calls, image generation, or video features, you will spend more than the base subscription price and get a worse experience than dedicated platforms offer at similar or lower cost. Anyone primarily drawn to the "video call" feature listed on the platform should skip it entirely — that feature is not functional in any meaningful sense as of early 2026.
SoulFun AI supports NSFW content on premium plans, but the platform's adult capabilities sit in the mild-to-moderate range compared to fully committed adult platforms. The NSFW mode is integrated into the character system rather than being a separate toggle — you configure the relationship dynamic and content tone during character setup, and the model adapts within those parameters. In practice, the dialogue can reach explicit territory, but multiple reviewers note the output is relatively conservative compared to platforms like Joi AI or CrushOn AI that are purpose-built for unfiltered adult content. Image generation supports adult-themed photos with prompts, but complex or highly explicit scenes can produce inconsistent results. SoulFun does not advertise across third-party networks, and billing appears on statements as "SoulFun" — there is no discreet billing alias reported.
The following content types are prohibited on the platform:
Sexual content involving minors under any framing or age-ambiguity
Content that simulates non-consensual scenarios presented approvingly
Harassment, threats, or targeted abuse directed at real individuals
Content designed to extract personal data from other users
Any use of the platform's API or character system to generate material that violates local laws in the user's jurisdiction
Violations result in account termination without refund. SoulFun does not publish a detailed public moderation report or appeals process.
SoulFun AI states that user data is encrypted and that chat logs are not sold to third parties. Some anonymized usage data is shared with Firebase Crashlytics for platform stability purposes — this is disclosed but not prominently. The platform does not require a real name to register, and payment transactions are handled directly without a third-party biller on the web version. The Terms of Service was last updated in August 2023, which means the privacy framework does not cover features added since then — voice calls, expanded image generation, and the Telegram bot integration all postdate that document. Users should avoid sharing identifying personal information, including location, workplace, or financial details.
SoulFun AI requires users to confirm they are 18 or older during account creation, but there is no identity verification or age gate beyond a checkbox. NSFW content is accessible to any paid subscriber without an additional verification step. The platform uses real-time content monitoring, though the specific methodology is not publicly documented. There is no reported history of major data breaches.
The company behind SoulFun AI has not published ownership information publicly — no registered legal entity name, no founding team, no confirmed headquarters location. The platform launched in 2024 and has received mentions on AI tool aggregators and companion app review sites, but has no known press coverage from mainstream tech outlets and no confirmed investor backing. The official domain is soulfun.ai. The absence of a named company is worth flagging: for a platform collecting payment data and storing intimate conversations, the accountability gap is meaningful. Verify check soulfun.ai/privacy for the most current data policy before subscribing.
Support is available via ticket submission through the platform's contact page. There is a Discord server, though at least one Trustpilot reviewer reported being removed from it after raising a complaint about the removal of free coins. A Reddit community exists but has limited organic activity. The platform's FAQ page at soulfunai.com/faqs covers billing, cancellation, and feature questions. Update frequency since late 2024 has been low — no major feature releases have been publicly announced since the platform's initial launch period.
SoulFun AI offers a freemium pricing model with one paid tier and optional coin top-up packages.
Basic text chat with pre-designed characters only
No free daily coins as of late 2025 (previously 30/day, then 5/day, now zero)
No custom character creation
No photo requests or image generation
No voice call access
No NSFW content
Billing | Price |
|---|---|
Monthly | $19.99/month |
Annual | $9.99/month (billed at $119.99/year) |
Premium subscription unlocks:
1,000 coins per month included
Custom character creation with full appearance, voice, and personality controls
Photo requests and AI image generation inside chat
Voice calls (10 coins per minute)
Video calls listed (non-functional as of early 2026)
Priority access to new feature rollouts
NSFW dialogue and adult-themed image generation
1,000 coins: $19.99
2,000 coins: $39.99
5,000 coins: $79.99
Coin usage rates: text messages cost 1 coin each; voice calls cost 10 coins per minute. A daily 20-minute voice session consumes 200 coins — 20% of your monthly allocation in a single day.
The monthly plan is permanently marketed as "50% off" from a $39.99 listed price, but that original price has not been the standard rate at any confirmed point — treat it as a standard marketing display, not a genuine limited-time offer. The annual plan saves roughly 50% compared to 12 months of the monthly plan and is the only pricing tier that makes financial sense for regular users. SoulFun's own FAQ confirms a prorated refund is available for annual subscribers who cancel within the first 30 days. All plans auto-renew — if you subscribe on mobile, cancellation must be managed through your app store subscription settings, not through the SoulFun interface directly. No verified promo codes are currently active.
SoulFun AI supports multiple languages and has positioned multi-language access as a differentiator for non-English-speaking markets. The core chat and character system function in English by default, and the quality of non-English responses is generally workable but inconsistent compared to English-language output. Voice call language options depend on the character voice selected during setup and are not configurable mid-conversation.
Main platform:
Website: soulfun.ai
Web app: soulfun.ai (browser-accessible, no separate URL)
Mobile apps:
Android: Available on Google Play Store — search "SoulFun AI"
iOS: Check App Store availability directly, as listing status has varied
Documentation & support:
FAQ page: soulfunai.com/faqs
Support / ticket submission: soulfunai.com (Contact page)
Pricing page: soulfunai.com/pricing
Community:
Discord: Available via platform — see note on moderation above
Telegram bot: Accessible via soulfun.ai Telegram integration page
SoulFun AI is worth trying on the annual plan if you want a conversationally strong AI companion and you go in knowing that the $119.99/year is your true floor, not a ceiling — extra coin purchases are likely if you use voice or images regularly. It's a solid chat platform with a good LLM under the hood. But the company's behavior — gutting the free tier without announcement, banning users who complained, a non-functional video call feature that has sat unfixed for months, a Terms of Service last touched in 2023 — tells you something about the product direction. Anyone primarily motivated by video features, transparent pricing, or reliable adult content should go elsewhere from the start. Candy AI, OurDream AI, or Joi AI will all serve you better depending on which specific gap you're trying to fill.