Cancel Learning Enrollments in Workday

13 steps

Workday

**This guide will show Learning Partners** **how to cancel learning enrollments in Workday**. The "Mass Cancel Learning Enrollments" task allows you to remove one or more learners from a course or program. *Note: Learners are encouraged to drop their own non-required enrollments from their Learning Home. Use this task when an admin action is needed.*

Navigate to the [Workday homepage](https://wd12.myworkday.com/williammary/d/home.htmld).

Workday dashboard displaying task and notification tiles.

Click the "Search" field and type "Mass Cancel Learning Enrollments."

Search field outlined in the Workday homepage.

Click "Mass Cancel Learning Enrollments" in the search results under Tasks and Reports.

Mass Cancel Learning Enrollments outlined in the search results.

In the "Learning Content" field type keywords or the name of the course or program and press Enter. Select the course or program from the results. *Note: The "Learning Content" field is required — all other fields are optional.*

Learning Content field outlined in the Mass Cancel Learning Enrollments panel.

To narrow results to specific learners, click the "Learners" field and type the learner's name. You can search by individual name, manager, supervisory organization, or location. Leave this blank to search all enrollments for the selected content. Check "Include Waitlisted" if you also want to cancel waitlisted learners.

Learners field expanded showing search options in the Mass Cancel Learning Enrollments panel.

Click "OK" to run the search.

OK button outlined in the Mass Cancel Learning Enrollments panel.

The search will display enrollments with a Not Started or In Progress status under the "Eligible Enrollments" tab. The "Ineligible Enrollments" tab will display any enrollments that cannot be cancelled because the learner has already completed the course. If the learner you are looking for appears here, their enrollment cannot be cancelled.

Eligible Enrollments tab outlined in the Mass Cancel Learning Enrollments screen.

Click the "Cancel Reason" field to display the dropdown of options.

Cancel Reason field outlined in the Mass Cancel Learning Enrollments screen.

Select the reason that best applies to the situation: - Duplicate enrollment - Employee reassigned to different training - Enrolled in error - No longer required to complete training *Note: If learners have different cancellation reasons, run this task separately for each group so the correct reason is applied to each cancellation.*

Cancel Reason options outlined in the Mass Cancel Learning Enrollments screen.

Under the "Eligible Enrollments" tab, click the checkbox next to the learner or learners whose enrollment you want to cancel. To cancel all eligible enrollments at once, click the checkbox in the header row to select all.

Learner checkboxes selected in the Eligible Enrollments tab.

Click "Submit" to complete the cancellation. The selected enrollments will be removed. *Note: If the cancelled enrollments were assigned as required learning, you will also need to waive the assignment record. See the Waive a Learning Assignment job aid for steps. If the learning was not required, no further action is needed.*

Submit button outlined in the Mass Cancel Learning Enrollments screen.

Contact [askHR@wm.edu](mailto:askHR@wm.edu) for questions.