How To Process a Royalty Fee Overpayment

14 steps
39 seconds

The Main Journal Entry records the Royalty Fee expense or liability and ties it to the Vendor profile.

Record Vendor Credit

Use the ePay Receipt function to upload the export file. The Original Amount and Open Balance should reflect the amount reported, not the overpayment amount.

A New Bill Payment will then populate with the Main Journal Entries selected.\ The Reference Number will match the Payment Number Receipt created by Dash.\ The New Bill Payment will also display the Bank Account, and Payment Date, both fields can be adjusted, if need so.

The Amount will display as the sum of the payments for the selected Main Journal Entries.

Adjust the Amount to reflect the payments actually made.

The overpayment amount will be reflected as "Amount to Credit".

Click "Save"

Click "OK"

The Credit Balance will display on the Vendor balance.

Report overpayments directly to Dash. Applying them to a future payment typically takes time on their end.

Apply Vendor Credit

Once Dash issues the Vendor Credit, use the ePay Receipt function to upload the export file. The Original Amount and Open Balance should reflect the amount reported, not the amount with the Vendor Credit applied.

The Vendor Credit from the previous transaction will be listed on the Bill Payment page.

The Amount to Credit will be displayed as "$0.00".

Click the checkbox next to the "Unapplied Payment".

The Bill Payment Amount will be reduced by the Vendor Credit applied.