Faculty: Submitting SEADS At-Risk Entries for Students
Chelsea Duncan
31 steps
2 minutes
Salesforce
Usg
Submitting At-Risk Entries for Multiple Students
1
Navigate to [https://seads.ecampus.usg.edu/s/](https://seads.ecampus.usg.edu/s/)
2
Click "Course Offerings"
3
Click on the Course Offering ID for the class that you have students you want to report as "at-risk."
4
Click "Click Here to Submit Multiple At-Risk Cases"
5
Next, select the students you would like to report as "at-risk"
6
Select what outreach you have attempted with the student
7
Let us know if the student responded to your outreach attempts.
8
Chose your primary concern for the group of students you have marked At-Risk.\ \ \*You will have the opportunity to list additional concerns in a moment.
9
Next, you can select any additional concerns you have. You will select an option in the left-hand column, then click the right-hand facing arrow to move the option to the right-hand column. This will allow you to select multiple additional concerns.
10
Next, tell us what the student needs to do next. Whenever possible, we like to leave the student knowing what their next steps need to be.
11
Lastly, please type in any detailed information you have. This is very helpful, especially when you are submitting multiple entries at once. This is where you could let us know that Student Smith is missing Assignments 4 and 6, and Student Williams is missing Assignments 4,6 and 7. Once you are done, click "Submit."
12
Once you have clicked "Submit" you will get this confirmation window. Just click "X" to exit out.
Student Success Team members have 48 business hours to reach out to the student's you have marked at-risk. Please do not submit tickets regarding missing assignments that are due the same day. The students may not get called in time.
Submitting an At-Risk Entry for One Student
13
Navigate to [https://seads.ecampus.usg.edu/s/](https://seads.ecampus.usg.edu/s/)
14
Click "Course Offerings"
15
Click on the Course Offering ID for the class that you have students you want to report as "at-risk."
16
Click the Course Connection ID besides the student you need to mark At-Risk.
17
Click "At Risk Submission"
18
Click this dropdown and select either "Have eCampus contact an at-risk student" or "Have a Tutor contact a student", then click "Next."
19
Select all of the outreach you have tried with the student
20
Make sure to let us know if you have been able to get in touch with the student.
If you contacted a student the same day you are submitting at-risk entry, please wait to submit the at-risk entry at least 24 hours so you can give the student a chance to respond to you.
21
If the student has responded to you, but you still would like to submit an at-risk entry for documentation purposes, you can submit an at-risk entry and click "FYI Only, no need to contact student" and we will not reach out to the student.
22
Click the "Primary Concern" drop down box
23
Select the first most relevant option in the drop down. You will have another opportunity to list other concerns later on.
24
Next you can select any other issues in the "Additional Concerns" section.
25
Select an Additional Concern in the left-hand "Available" Column
26
Next, you will click the right facing arrow to move that additional concern over to the right-hand "Chosen" column. You can select multiple options from the Left-Hand available column.
27
You will then select what the student needs to do next. It is very important, during our outreach, that we leave the student knowing what their next steps should be.
If there is anything the student is doing well, please be sure to let us know that as well in the "What is the Student doing well?" box.
28
Next, please list specific assignments and due dates the student needs to know about.
29
Click "Next"
30
You can upload any relevant files here, before clicking "Submit."
31
And you have successfully submitted a SEADS At-Risk Entry. Once you receive this confirmation, you can click the "X" to go back to the student's Course Connection Details page.
Student Success Team members have 48 business hours to reach out to the student from the time you submit the At-Risk Entry. Please do not submitted at-risk entries for students regarding assignments due the same day as they may not be called in time.
Faculty: Submitting SEADS At-Risk Entries for Students
Chelsea Duncan
31 steps
2 minutes
Salesforce
Usg
Submitting At-Risk Entries for Multiple Students
1
Navigate to [https://seads.ecampus.usg.edu/s/](https://seads.ecampus.usg.edu/s/)
2
Click "Course Offerings"
3
Click on the Course Offering ID for the class that you have students you want to report as "at-risk."
4
Click "Click Here to Submit Multiple At-Risk Cases"
5
Next, select the students you would like to report as "at-risk"
6
Select what outreach you have attempted with the student
7
Let us know if the student responded to your outreach attempts.
8
Chose your primary concern for the group of students you have marked At-Risk.\ \ \*You will have the opportunity to list additional concerns in a moment.
9
Next, you can select any additional concerns you have. You will select an option in the left-hand column, then click the right-hand facing arrow to move the option to the right-hand column. This will allow you to select multiple additional concerns.
10
Next, tell us what the student needs to do next. Whenever possible, we like to leave the student knowing what their next steps need to be.
11
Lastly, please type in any detailed information you have. This is very helpful, especially when you are submitting multiple entries at once. This is where you could let us know that Student Smith is missing Assignments 4 and 6, and Student Williams is missing Assignments 4,6 and 7. Once you are done, click "Submit."
12
Once you have clicked "Submit" you will get this confirmation window. Just click "X" to exit out.
Student Success Team members have 48 business hours to reach out to the student's you have marked at-risk. Please do not submit tickets regarding missing assignments that are due the same day. The students may not get called in time.
Submitting an At-Risk Entry for One Student
13
Navigate to [https://seads.ecampus.usg.edu/s/](https://seads.ecampus.usg.edu/s/)
14
Click "Course Offerings"
15
Click on the Course Offering ID for the class that you have students you want to report as "at-risk."
16
Click the Course Connection ID besides the student you need to mark At-Risk.
17
Click "At Risk Submission"
18
Click this dropdown and select either "Have eCampus contact an at-risk student" or "Have a Tutor contact a student", then click "Next."
19
Select all of the outreach you have tried with the student
20
Make sure to let us know if you have been able to get in touch with the student.
If you contacted a student the same day you are submitting at-risk entry, please wait to submit the at-risk entry at least 24 hours so you can give the student a chance to respond to you.
21
If the student has responded to you, but you still would like to submit an at-risk entry for documentation purposes, you can submit an at-risk entry and click "FYI Only, no need to contact student" and we will not reach out to the student.
22
Click the "Primary Concern" drop down box
23
Select the first most relevant option in the drop down. You will have another opportunity to list other concerns later on.
24
Next you can select any other issues in the "Additional Concerns" section.
25
Select an Additional Concern in the left-hand "Available" Column
26
Next, you will click the right facing arrow to move that additional concern over to the right-hand "Chosen" column. You can select multiple options from the Left-Hand available column.
27
You will then select what the student needs to do next. It is very important, during our outreach, that we leave the student knowing what their next steps should be.
If there is anything the student is doing well, please be sure to let us know that as well in the "What is the Student doing well?" box.
28
Next, please list specific assignments and due dates the student needs to know about.
29
Click "Next"
30
You can upload any relevant files here, before clicking "Submit."
31
And you have successfully submitted a SEADS At-Risk Entry. Once you receive this confirmation, you can click the "X" to go back to the student's Course Connection Details page.
Student Success Team members have 48 business hours to reach out to the student from the time you submit the At-Risk Entry. Please do not submitted at-risk entries for students regarding assignments due the same day as they may not be called in time.
