User Management on Seturon
Aleksandra
28 steps
3 minutes
Seturon
This guide explains how to manage users within the LMS, including viewing user statuses, performing bulk actions, and adding new users. You will also learn how to edit user profiles, deactivate users, and use advanced features such as logging in as a user for troubleshooting.
1
In the **Users** tab, users are categorized into different statuses:
2
- **All Users:** This tab shows all users, regardless of their current status.
3
- **Active Users:** These are users who have been added to the system and have logged in at least once. - **Pending Users:** These users have been added to the system but have not logged in yet. - **Deactivated Users:** These users have been deactivated by an admin and are no longer able to log into the system. If you reactivate these users, they will regain access using their existing credentials.
Managing User Profiles
4
To manage a user’s profile, follow these steps: 1. **View User Profile:** - Click on a user’s name to access their profile. Here, you can view their personal information, email address, and courses they are enrolled in. - You can also make changes to their profile if needed.
5
2. **Deactivate User:** If you want to deactivate a user, select the user and click **Deactivate**. This will move them to the **Deactivated Users** tab, and they will no longer be able to access the system.
6
3. **Login as a User:** - **Super Admins** can log in as any user to troubleshoot issues. To do this, log in as a super admin using the email associated with the creation of your organization. - Once logged in as a super admin, click **Login as User** to switch accounts and view the user’s dashboard from their perspective. This is particularly helpful for resolving user-reported issues when they cannot clearly describe the problem.
Bulk Actions
7
Bulk actions allow you to perform actions on multiple users at once. Here are the bulk actions you can perform:
8
1. **Assign Users to a Course:** - Select multiple users and click **Assign to Course**.
9
- You will be prompted to choose from a list of available courses and assign selected users to those courses.
10
2. **Assign Users to a Group:** - After selecting users, click **Assign to Group**.
11
- A list of available groups will appear, allowing you to assign users to the selected groups.
12
- Similarly, you can assign users to multiple groups by selecting them and clicking **Assign to Group**. A list of groups will appear, and you can choose the groups to which the users should be added.
Adding New Users
13
There are multiple ways to add new users to the system.
14
1. **Add Users by Email.** - Click **Add New User**, then choose **Add by Email**.
15
- In the pop-up window, choose the groups you want to add the user to (the **General Group** is automatically selected).
16
- Enter the email addresses of the users you wish to add.
17
- If the email is incorrect or the user already exists in the system, you will receive a notification.
18
- Select the user role (Admin, Teacher, or Student),
19
- After entering the emails, click **Invite**. The users will receive an email inviting them to the system. If they are assigned admin or teacher roles, they will receive a second email outlining their permissions.
**Note:** Users will be prompted to fill in their first and last names during onboarding, but you do not need to manually add this information.
20
2. **Add Users Manually.**
21
- If you choose to add users manually, you will be asked to fill in their first and last names (required), email address (required). - Click **Add** to finalize the user addition. The user will receive an email notifying them of their account creation.
22
- The role (Student, Admin, or Teacher) is also a mandatory field. - You can also add additional information, such as department, position, country of residence, and groups or courses the user should be assigned to.
23
- Click **Add** to finalize the user addition. The user will receive an email notifying them of their account creation.
24
3. **Add Users from a CSV File.** - If you have a CSV file with user information, click **Add Users from CSV**.
25
- To download the CSV template, click the **Download Table** button. You can choose to download all users or only the selected users.
26
- To have the ability to download selected users, select any number of users in the user list.
27
- When any number of users is selected, you can download a table containing only those users.
28
- The CSV file will contain the necessary fields and correct format for uploading users. - If you have a CSV file with user information, click **Add Users from CSV**.
User Management on Seturon
Aleksandra
28 steps
3 minutes
Seturon
This guide explains how to manage users within the LMS, including viewing user statuses, performing bulk actions, and adding new users. You will also learn how to edit user profiles, deactivate users, and use advanced features such as logging in as a user for troubleshooting.
1
In the **Users** tab, users are categorized into different statuses:
2
- **All Users:** This tab shows all users, regardless of their current status.
3
- **Active Users:** These are users who have been added to the system and have logged in at least once. - **Pending Users:** These users have been added to the system but have not logged in yet. - **Deactivated Users:** These users have been deactivated by an admin and are no longer able to log into the system. If you reactivate these users, they will regain access using their existing credentials.
Managing User Profiles
4
To manage a user’s profile, follow these steps: 1. **View User Profile:** - Click on a user’s name to access their profile. Here, you can view their personal information, email address, and courses they are enrolled in. - You can also make changes to their profile if needed.
5
2. **Deactivate User:** If you want to deactivate a user, select the user and click **Deactivate**. This will move them to the **Deactivated Users** tab, and they will no longer be able to access the system.
6
3. **Login as a User:** - **Super Admins** can log in as any user to troubleshoot issues. To do this, log in as a super admin using the email associated with the creation of your organization. - Once logged in as a super admin, click **Login as User** to switch accounts and view the user’s dashboard from their perspective. This is particularly helpful for resolving user-reported issues when they cannot clearly describe the problem.
Bulk Actions
7
Bulk actions allow you to perform actions on multiple users at once. Here are the bulk actions you can perform:
8
1. **Assign Users to a Course:** - Select multiple users and click **Assign to Course**.
9
- You will be prompted to choose from a list of available courses and assign selected users to those courses.
10
2. **Assign Users to a Group:** - After selecting users, click **Assign to Group**.
11
- A list of available groups will appear, allowing you to assign users to the selected groups.
12
- Similarly, you can assign users to multiple groups by selecting them and clicking **Assign to Group**. A list of groups will appear, and you can choose the groups to which the users should be added.
Adding New Users
13
There are multiple ways to add new users to the system.
14
1. **Add Users by Email.** - Click **Add New User**, then choose **Add by Email**.
15
- In the pop-up window, choose the groups you want to add the user to (the **General Group** is automatically selected).
16
- Enter the email addresses of the users you wish to add.
17
- If the email is incorrect or the user already exists in the system, you will receive a notification.
18
- Select the user role (Admin, Teacher, or Student),
19
- After entering the emails, click **Invite**. The users will receive an email inviting them to the system. If they are assigned admin or teacher roles, they will receive a second email outlining their permissions.
**Note:** Users will be prompted to fill in their first and last names during onboarding, but you do not need to manually add this information.
20
2. **Add Users Manually.**
21
- If you choose to add users manually, you will be asked to fill in their first and last names (required), email address (required). - Click **Add** to finalize the user addition. The user will receive an email notifying them of their account creation.
22
- The role (Student, Admin, or Teacher) is also a mandatory field. - You can also add additional information, such as department, position, country of residence, and groups or courses the user should be assigned to.
23
- Click **Add** to finalize the user addition. The user will receive an email notifying them of their account creation.
24
3. **Add Users from a CSV File.** - If you have a CSV file with user information, click **Add Users from CSV**.
25
- To download the CSV template, click the **Download Table** button. You can choose to download all users or only the selected users.
26
- To have the ability to download selected users, select any number of users in the user list.
27
- When any number of users is selected, you can download a table containing only those users.
28
- The CSV file will contain the necessary fields and correct format for uploading users. - If you have a CSV file with user information, click **Add Users from CSV**.
