Navigating Your FanX Portal

Learn how to effectively navigate the primary administrative dashboard for your application. This guide provides a walkthrough of key sections including app content, user rewards, analytics, and operational support settings.

Samantha Purk
11 steps
2 minutes

Snap

Welcome to FanX - Navigating Your Portal

In this module, we will walk you through navigating your portal and highlight the important features you will use when setting up and managing your account. The Portal is the home and management tool for all of your activities. [[Start by logging into your portal ]][HERE.](https://manage.snap.app/fanx-portal)then sign in via the forgot password pathway. If you have an account, you should receive an email to create a new password. If you are ready, let's begin!

Visit your FanX Dashboard

**Feedback** Here you can find any feedback users have sent in via the app. All feedback that's sent in will be internal, and won't be visible inside the app.

**Navigation Bar** Your Navigation bar is where you can find different sections of your portal.

**Quick Actions** Your Quick Actions section is where you can interact with quick actions commonly used within FanX

**Shortcuts** Your Shortcuts section is where you can interact with quick links to pages commonly used within FanX

App Content Tab

***Teams -* Here, you can manage your team pages inside the app. This includes: Editing team records, adding General URLs, team-specific ticketing links, season-long audio/video links, and more.** - ***Teams -*** Here, you can manage your team pages inside the app. This includes: Editing team records, adding General URLs, team-specific ticketing links, season-long audio/video links, and more. ***Games -* Under the games section, you can easily manage your games - update scores, set game statuses, add General URLs, game-specific audio/video links, and more.** - ***Games -*** Under the games section, you can easily manage your games - update scores, set game statuses, add General URLs, game-specific audio/video links, and more. ***Players -* Under this section, you can view all players that have been imported or integrated into the portal. You may also add new players to your rosters or edit existing players' info using this section.** - ***Players -*** Under this section, you can view all players that have been imported or integrated into the portal. You may also add new players to your rosters or edit existing players' info using this section. ***Coaches -* Similar to the *Players* section, here you can add new coaches or edit info on existing ones to your app.** - ***Coaches -*** Similar to the *Players* section, here you can add new coaches or edit info on existing ones to your app.

Click "Customization"

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Rewards Tab

**Inside the Rewards Tab** ***Rewards Configuration* - This section is where you'll set up the details surrounding your Rewards Program including: setting up *Rewards Rules & Regulations*, details of the *Prize Redemption* process. As well, you can generate a spreadsheet of all user reward check-ins and reset rewards points for all users.** - ***Rewards Configuration* -** This section is where you'll set up the details surrounding your Rewards Program including: setting up *Rewards Rules & Regulations*, details of the *Prize Redemption* process. As well, you can generate a spreadsheet of all user reward check-ins and reset rewards points for all users. ***Rewards Inventory* - This is where you'll set up your prize pool for Rewards users - what prizes you want available for redemption, the point-value of each prize, photos of the prizes, and any additional info on the prize. Here, you can also see the number of times a prize has been redeemed.** - ***Rewards Inventory* -** This is where you'll set up your prize pool for Rewards users - what prizes you want available for redemption, the point-value of each prize, photos of the prizes, and any additional info on the prize. Here, you can also see the number of times a prize has been redeemed. ***Rewards Users* - Here, you'll be able to manage and view info on all of your Rewards users. You can see where your users rank on the leaderboard, their recent activity (recent check-ins, available point balance, prize redemptions, etc). You will also have the ability to manually add/remove rewards points and edit user info if needed.** - ***Rewards Users* -** Here, you'll be able to manage and view info on all of your Rewards users. You can see where your users rank on the leaderboard, their recent activity (recent check-ins, available point balance, prize redemptions, etc). You will also have the ability to manually add/remove rewards points and edit user info if needed.

Analytics Tab View your App Analytics in a general and audience view.

Operations Tab

**Inside the Operations Tab** **This tab will contain a number of places to create and manage content within the app, including:** ***App Configuration -* This section will be utilized for configuring functions that you'll be using inside the app. As well, it'll be used to set up your home screen and splash screen.** - ***App Configuration*** This section will be utilized for configuring functions that you'll be using inside the app. As well, it'll be used to set up your home screen and splash screen. ***News Feed -* Custom articles and your schools' Twitter accounts can be published to display in the app via this section.** - ***News Feed -*** Custom articles and your schools' Twitter accounts can be published to display in the app via this section. ***Videos -* Video content, including YouTube playlists, can be uploaded here.** - ***Videos -*** Video content, including YouTube playlists, can be uploaded here. ***Sponsors -* This section will include almost the entire inventory of possible Sponsorship placements within the app.** - ***Sponsors -*** This section will include almost the entire inventory of possible Sponsorship placements within the app.