Accessing the Strategic Customer Care Course in Sandler Online
Erica
9 steps
52 seconds
Sandler
1
Navigate to [https://learn.sandler.com/lmt/lmtLogin.prRoleMenu?in_sessionid=A534J524515A5238](https://learn.sandler.com/lmt/lmtLogin.prRoleMenu?in_sessionid=A534J524515A5238)
2
Click "My Learning Paths"
3
Click this image. Note - your image may be different!
Alert! The following steps are the same for all of the chapters.
4
Click "Strategic Customer Care Chapter 1: On the Front Lines"
5
Click "Play"
6
Download the chapter workbook. These are digital only and can not be printed.
Alert! In order for the system to mark you as complete for each chapter, you have to do the Lessons Learned survey.
7
Click "Strategic Customer Care Chapter 1: On the Front Lines - End of Lesson Lessons Learned Survey"
8
Click "Play"
9
Accessing the Strategic Customer Care Course in Sandler Online
Erica
9 steps
52 seconds
Sandler
1
Navigate to [https://learn.sandler.com/lmt/lmtLogin.prRoleMenu?in_sessionid=A534J524515A5238](https://learn.sandler.com/lmt/lmtLogin.prRoleMenu?in_sessionid=A534J524515A5238)
2
Click "My Learning Paths"
3
Click this image. Note - your image may be different!
Alert! The following steps are the same for all of the chapters.
4
Click "Strategic Customer Care Chapter 1: On the Front Lines"
5
Click "Play"
6
Download the chapter workbook. These are digital only and can not be printed.
Alert! In order for the system to mark you as complete for each chapter, you have to do the Lessons Learned survey.
7
Click "Strategic Customer Care Chapter 1: On the Front Lines - End of Lesson Lessons Learned Survey"
8
Click "Play"
9
