How To Set Up A Passkey for Microsoft

Learn how to access your account securely by using a passkey and QR code authentication. This guide provides a simple walkthrough to help you complete the sign-in process quickly and safely.

IT Support
6 steps
41 seconds

Please note this will only force you to set up a passkey if you don't use the authenticator app as your primary 2FA setting. Passkeys require a mobile device, personal or company-provided, to use. If you do not want to use a passkey, click "Not Now" and follow [this guide](https://scribehow.com/o/CGF8NJ0jRTeLEA8__7C8UA/viewer/How_To_Remove_A_Phone_Number_From_Your_Account__3jqkzS_CQAq0G9b6SgyiaA) to remove your phone number from your account.

If this pops up during a VPN sign in, please close out of the VPN and complete this in your browser. This will not work in the Forticlient VPN app.

Click "Next"

Click "Next"

Select "use a mobile device" and scan the QR code with your phone.

You will need to save the passkey to your phone. Apple devices will use the "Passwords" app, and for Android devices it will use the "Google Password Manager" app by default. If you use a third party password manager such as Proton Pass, Keeper or OnePassword, you can use this instead.

Click the passkey name field and name your device.

If you have multiple devices, name it after the device you're using - such as "Work Phone"

Click "Next"

Click "Done"

How To Set Up A Passkey for Microsoft

Learn how to access your account securely by using a passkey and QR code authentication. This guide provides a simple walkthrough to help you complete the sign-in process quickly and safely.

IT Support
6 steps
41 seconds

If this pops up during a VPN sign in, please close out of the VPN and complete this in your browser. This will not work in the Forticlient VPN app.

Click "Next"

Select "use a mobile device" and scan the QR code with your phone.

Click the passkey name field and name your device.

If you have multiple devices, name it after the device you're using - such as "Work Phone"

Click "Next"

Click "Done"