How to issue a Penalty using the App
This guide quickly walks you through the app’s exact steps to issue a Personal and Company Penalty.
Issue a Personal Penalty
1
Firstly, once logged in, click the three lines in the top left-hand corner.
2
Next, scroll down and select 'Add Penalty'.
3
Next, scan the user's QR code or manually search for the user by typing into the box below.
4
Once located, click the arrow next to their name.
5
Alternatively you can also 'scan' and 'search' directly for the user.
6
By typing their name into the search bar, the users name will appear. Then click on the arrow next to their name.
7
You can then click 'Add penalty' to be taking to the penalty steps page.
8
You will now be taken to the Penalty steps. For step 1, add the 'penalty name' by clicking into the drop-down box and a list of penalties will appear. Depending on the 'penalty name', the 'penalty scheme' will automatically be added if necessary.
9
Next, choose the 'penalty type' by clicking into the drop-down box.
10
Continue to scroll down and click on the name of who the penalty is 'issued by'. Then click 'Next'.
11
You will now move to 'Step 2'. Enter the date and time of the penalty and upload any evidence by dropping in any files/images or by clicking 'browse'.
12
Continue to scroll down and select the location on the map provided, add in the expiry date and then click 'Next'.
13
Finally for 'Step 3', give the penalty a reference, add in any additional notes and then click 'Complete'. The penalty will then be added.
14
Next time you search for the user, the penalty will show on their profile page.
15
A penalty record is now created on that users profile and an email is sent to to the recipient, their company admin and any other authorised people at the airport.
Issue a Company Penalty
16
For issuing a company penalty, again select the three lines in the top left-hand corner.
17
Next, scroll down to the 'Fleet' section and either 'Scan' the QR code of the fleet item or manually search.
18
If manually searching, type the registration number into the search box and the registration number will appear. Then click on the arrow next to it.
19
Next, select the three dots in the top right-hand corner and then select 'Add Company Penalty'.
20
Step one is now to select the penalty name by clicking from the drop down list provided.
21
Scroll down further and you will be able to select the number of 'Points' required and also whether a 'Fine' needs to be applied. Finally select the person that has issued the penalty and select 'Next'.
22
Now, on step 2, you will need to provide the date and time of the penalty and also upload any evidence by either 'dropping a file' in to upload or by 'browsing'.
23
Now scroll down further and add in the location of the penalty by clicking on the map provided and then setting the expiry date. Once this is all done, select 'Next'.
24
Lastly, on step 3, you can add in a reference name or number and any additional notes. Once this all done select 'Complete' and the company penalty will be added.
25
A penalty record is now created on that company's profile and an email is sent to to the recipient, their company admin and any other authorised people at the airport.
How to issue a Penalty using the App
This guide quickly walks you through the app’s exact steps to issue a Personal and Company Penalty.
Issue a Personal Penalty
1
Firstly, once logged in, click the three lines in the top left-hand corner.
2
Next, scroll down and select 'Add Penalty'.
3
Next, scan the user's QR code or manually search for the user by typing into the box below.
4
Once located, click the arrow next to their name.
5
Alternatively you can also 'scan' and 'search' directly for the user.
6
By typing their name into the search bar, the users name will appear. Then click on the arrow next to their name.
7
You can then click 'Add penalty' to be taking to the penalty steps page.
8
You will now be taken to the Penalty steps. For step 1, add the 'penalty name' by clicking into the drop-down box and a list of penalties will appear. Depending on the 'penalty name', the 'penalty scheme' will automatically be added if necessary.
9
Next, choose the 'penalty type' by clicking into the drop-down box.
10
Continue to scroll down and click on the name of who the penalty is 'issued by'. Then click 'Next'.
11
You will now move to 'Step 2'. Enter the date and time of the penalty and upload any evidence by dropping in any files/images or by clicking 'browse'.
12
Continue to scroll down and select the location on the map provided, add in the expiry date and then click 'Next'.
13
Finally for 'Step 3', give the penalty a reference, add in any additional notes and then click 'Complete'. The penalty will then be added.
14
Next time you search for the user, the penalty will show on their profile page.
15
A penalty record is now created on that users profile and an email is sent to to the recipient, their company admin and any other authorised people at the airport.
Issue a Company Penalty
16
For issuing a company penalty, again select the three lines in the top left-hand corner.
17
Next, scroll down to the 'Fleet' section and either 'Scan' the QR code of the fleet item or manually search.
18
If manually searching, type the registration number into the search box and the registration number will appear. Then click on the arrow next to it.
19
Next, select the three dots in the top right-hand corner and then select 'Add Company Penalty'.
20
Step one is now to select the penalty name by clicking from the drop down list provided.
21
Scroll down further and you will be able to select the number of 'Points' required and also whether a 'Fine' needs to be applied. Finally select the person that has issued the penalty and select 'Next'.
22
Now, on step 2, you will need to provide the date and time of the penalty and also upload any evidence by either 'dropping a file' in to upload or by 'browsing'.
23
Now scroll down further and add in the location of the penalty by clicking on the map provided and then setting the expiry date. Once this is all done, select 'Next'.
24
Lastly, on step 3, you can add in a reference name or number and any additional notes. Once this all done select 'Complete' and the company penalty will be added.
25
A penalty record is now created on that company's profile and an email is sent to to the recipient, their company admin and any other authorised people at the airport.
