Lighting Troubleshooting

This guide provides step-by-step instructions for troubleshooting lighting connectivity issues when connecting a visuals computer to a lighting computer. It covers checking the network connection, setting up MIDI communication, configuring ProPresenter and Macros, and ensuring proper functioning of the Lighting computer. Following this guide will help ensure a successful connection between the visuals and lighting systems.

James Mirabito
30 steps
2 minutes

Lightkeyapp

NETWORK: Make sure the computer is on the "NH PRODUCTION" network

Click on the Wifi icon

Select "NH PRODUCTION" - The Wifi logo should light up blue when connected to the network.

MIDI SETUP: Ensure "BOME MIDI NETWORK" is functioning correctly

Click on the "B" icon

Click "Show"

There should be a computer that shows up in this list. If not, make sure the lighting computer is on and connected to the same network.

Make sure "IAC Driver Midi Pipe - iMac" under the "Remote Direct MIDI" section is on.

Make sure "Auto-accept connections without confirmation" is turned on

Click "Back" when you are done. Settings will autosave

You can now close out BOME Midi

PROPRESENTER: Ensure ProPresenter is working properly

Open ProPresenter

Click "ProPresenter" in the menu bar

Go to "Settings"

Select "Devices"

Select "Disconnect" in order to access the settings

Click "Settings"

Ensure "IAC Driver Midi Pipe - iMac" is checked. Click "Back" when done.

Click "Connect" in order to reconnect ProPresenter to the lighting software

Exit the menu

MACROS: Ensure the Macros are properly configured

[[Right Click]]on a macro.

Navigate to "Edit Actions" -> Select the second "MIDI Note On"

**Device** should say "Bome Network" **Command** should be set to "MIDI Note On" **Channel** should be set to "1" **Note** should be different for every cue. Do Not Change or else the lighting computer will not listen to the right cue.\ \ **Intensity** should be set to 127

Press [[Escape]] to exit the menu

LIGHTKEY: Ensure Lighting Computer is working properly

Open the "BOME Midi" Settings

Select the computer that had a green dot next to it.

If there is a computer listed but no green dot next to it, there should be a button that says "Connect". Click that and that should connect the two computers together.

Select the Midi Connection

Ensure "IAC Driver Midi Pipe - Mac Mini" under "Remote Direct MIDI" is on.

Go to "Lightkey"

Click this icon

Go to Input and Select "IAC Driver Midi Pipe - iMac"

You should see a list of cues pop up when you select the correct input. If you select the correct input and there are no cues, you can copy the cues from a different page and paste it into the correct input.

Exit out of the menu