Exception Items

Learn how to search all processed items in Positive Pay.

Elizabeth Hughes
6 steps
28 seconds

Ucbi

Each time checks are issued, you must create a file. This file must be promptly submitted to Positive Pay to ensure accurate updating of our records.

To begin, select **Commercial Functions** in the left navigation menu.

Next, select **Positive Pay** from the dropdown.

Click **Launch Advanced Options.**

Expand the **Exception Processing** tab and then select **Exception Items** to view the history of your processed items.

*Complete the search criteria:* Select the Date type (Paid Date or Decision Due Date), then click the calendar icon to choose your date range. Next, choose your transaction type and, if needed, uncheck the option to exclude reversals. Enter a check number range (optional), and finish by selecting the Decision type and Reason from the dropdown.

Once details have been added, click **Search** to find exception items within these parameters.