How to Apply WA API Template

Strive Guide
33 steps
4 minutes

Strive

Template Initialization

Navigate to [https://strive.asia/whatsapp_business_template](https://strive.asia/whatsapp_business_template)

(Optional) If you have more than 1 WA API channel connected, you can click on this dropdown then select on the channel that you want to create the template in.

Click "Create Template"

Select the template category.

Here are the template category with the descriptions. If you want more detailed explaination, you can check out this link: [Template_Category](https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/template-categorization)

Input the template name.

Click "Select languages" field

Click "Continue".

Header Configuration

(Optional) If there are changes needed to template name, category or language, you can still make the changes.

Select the header type. Options available are:\ None\ Text\ Media

Preview of Text Header. If you want to make it more personalised, you can click "Add Variable" then replace the variable with contact's first name when broadcasting the template

Preview of Text Header with Variable. You will need to add sample for the variable.

Preview of Media Header. The media can be either image, video or document.

Click "Choose file" to upload the header. Sample needs to be added so Meta will know what this template is about. When broadcasting the template, you can select the real header attachment that you want to send out.

Here are the file size limit:\ Image 5 MB\ File 100 MB\ Video 16 MB

Message Body and Footer

Input the body/message content.

(Optional) You can add variable which can be replaced when broadcasting out the template. The variable can be static value like date, event name and others or contact merge field.

If you have added variable, you will need to input sample so Meta will be able to know what is the content about. You can input the intended value or select contact's merge field when broadcasting the template.

The template will rejected if there are more than 2 newline break in the body and the variable cannot be the last in the body. Contact merge field which has next line will result in broadcast fail to send out.\ \ Example:\ Line 1\ \ \ Line 2\ [[1]]

(Optional) Input the Footer.

Button Configuration

**Button Type: Quick Reply**\ Click "Quick Reply" to add an interactive button. You can setup to send auto reply by setting up keyword based flow and ensure the button text here is the same as the keyword.

Input the button text.

**Button Type: Visit Website**\ Click "Visit Website" to add link so contact will be redirected when the button is clicked.

Input the Button text.

Select the URL Type either Static or Dynamic then input the website URL.

If the URL Type is Dynamic, it means the back after / can be changeable

If the URL Type is Dynamic, you will need to input the sample URL. Example:\ Website URL is https://www.yourwebsite.com\ Sample URL is roadshow\ \ So the contact will be redirected to https://www.yourwebsite.com/roadshow

**Button Type: Call Phone Number**\ Click "Call Phone Number" to add call button

Input the Button Text.

Select the country code.

Input the phone number.

**Button Type: Copy Offer Code**\ Click "Copy Offer Code" to add copy discount code button

Input the sample code.

(Optional) You can select more than 1 button type.

Preview of template with different button type.

Submission

Click "Submit"