Messaging Parents Additional Options

This guide offers essential tips for effectively communicating with parents through messaging, including how to attach files, personalise messages with merge tags, and use templates for consistency.

Jodie Woodward
10 steps
2 minutes

How to Attach Files and Links

Select **Attach Files.** We would recommend you use PDF for accessibility

Highlight the text you would like to link and Select the **Link** icon

Enter the URL and select **Confirm**

Personalise Your Message with Merge Tags

Select **Merge Tags**

Select relevant tag. This will personalise the content sent to the recipients with the relevant information.

Use a Message Template

Select **Templates** to add a template message Guide to: [How to Create a Template Message](https://scribehow.com/viewer/How_to_Create_a_Message_Template__hYQNtnJWRviNLj0K04Eolg?referrer=documents)

Select chosen template

Schedule Message

Select **Schedule Message**

Select Date and Time you would like message to send

Enable Replies for Recipients

Enable recipient replies Open a 1-2-1 conversation by selecting the **Disable Replies** field, this will allow users to reply to your message.