How to use Scribe comments

This Scribe shows you how to use the comments feature. You’ll learn how to view, add, edit, delete, and resolve comments, tag teammates, and update permissions. Feature only supported for Scribe documents, not Pages documents.

Emily Li
21 steps
3 minutes

Scribe

Adding comments

To add a comment on the whole Scribe, hover over the Scribe title area and click the comment icon on the right side.

To add a comment to a specific step, hover over a step and click the comment icon on the right side.

You can select from one of the quick suggested comments or write your own.

Feel free to add more detail to the quick suggested comments and don't forget to hit the submit button.

You can @mention others by typing "@" and then the name of the person. Click their name from the dropdown. If they are not yet on your Scribe team, you can mention them by typing "@" and then their email address. You will be prompted to invite them as a viewer or an editor of the Scribe.

Their name will show up in purple. This will notify them with an email and in app notification.

Viewing and resolving comments

**Who can access the comments side panel?**\ \ Only owners and editors of the Scribe have access to the comments side panel. Viewers don't have access to the side panel, but will still be able to view comments from the floating comment icon (as seen in steps 1 and 2).

If you are the owner or an editor of the Scribe, you can click the comment icon in the top navigation to view all of the comments in one place.

You can directly reply to comments in the side panel by clicking on the comment, typing your reply, and clicking the black send icon.

**Who can resolve or delete comments?** - Anyone can resolve, delete, or edit their own comments. - Scribe owners and editors can resolve or delete any comments.

Anyone can edit or delete their own comments.

As the owner or editor of a Scribe, you can also resolve, edit, and delete comments from the comments side panel.

All resolved comments will appear in the resolved tab.

You can re-open a resolved comment by clicking "Unresolve." This will move the comment back to the Active tab.

Visibility and permissions

By default, comments are enabled for viewers. This means anyone who is signed in and can view your Scribe can also view and add comments on the Scribe.

**Who can see my comments?**\ \ Anyone who’s signed in and has access to the Scribe (and comments are ON). If Comments are OFF, doc owners and editors can still view and add comments. Non signed in users can see the number of comments but must sign in to view or add comments.

Turn comments ON or OFF by going clicking the tridot on the upper right corner of your Scribe.

Click "Comments"

Toggle on or off. If you turn "Comments for Viewers" ON, signed-in viewers can add and view comments. If you turn "Comments for Viewers" OFF, only the creator and editors of the Scribe can add and view comments. You can hide comments from users who only have view access. If comments are turned OFF, viewers won't see the comment bubble icon.

Admin settings for comments

If you are an Admin, you can go to settings to adjust whether comments are on or off by default for your team. Scribe owners and editors can still override this by adjusting the [viewer comments toggle](https://scribehow.com/viewer/How_to_use_Comments__deGjFuZzTFekQ8FmcG97xA?scrollToActionId=79a4d387https://scribehow.com/viewer/How_to_use_Comments__deGjFuZzTFekQ8FmcG97xA?scrollToActionId=79a4d387) on a per Scribe basis.\ \ Click "Settings"

Click "Features"

By default, viewer comments are enabled. This means that if someone has access to the Scribe, they can add and view any comments left on that Scribe.

If you turn the toggle OFF, then by default, comments are hidden from viewers on all Scribes, owners and editors can always view and add comments. Editors can still enable viewer comments turned ON for individual Scribes.

Notifications

You can access all of your comment notifications in your notification center in the dashboard.

You can filter to Comment related notifications by clicking the filter icon and selecting Comments

To learn how to turn off-on your Comments notifications check [**this Scribe**](https://scribehow.com/viewer/Comments_Notifications__a_1sjgVIS0CzQ19_rZj02w?referrer=workspace)

**Who has access to this feature?** Comments is a Pro Team and Enterprise feature. If you are on a Free or Pro Personal plan and have existing comments and feedback on your Scribes, you will still have the ability to view, resolve, or delete these. \ \ You will need to upgrade if you want to enable comments for your Scribe so you and others can add new comments to the Scribe.

Heads up! Feedback and reactions have been consolidated into our new comments experience. Any previously unresolved feedback on your Scribes will now show up as a comment.