Troubleshoot GoHighLevel → Tuco Message Delivery Issues

Learn how to access your message logs to troubleshoot delivery issues and confirm communication statuses. This guide helps you navigate through event details and activity logs to understand why specific messages were sent or skipped.

Tuco Support
6 steps
37 seconds

Google Chrome

Navigate to the "Execution logs" tab.

Click "View details" for the specific workflow execution.

Review the "Event Status" and message details in the side panel.

Navigate to the Tuco AI dashboard.

Select the log entry for the skipped message.

Select the log entry for the queued message.