Setting Up The S1F2 on Counter Mode
18 steps
3 minutes
1
The S1F2 terminal is our wireless solution. This terminal can be set up on both counter service and Tableside simultaneously. Before attempting to setup the S1F2, fully charge the battery. This can take 3-4 hours for the initial charging.
2
On the backside of the terminal, you will see a sticker that notes down the serial number of the terminal. This will be the terminal identifier when reaching out to support.
3
On the left hand side of the terminal, there is a rubber flap covering the charging port. If not charging on the doc, the terminal can be charged using the USB-C port.
4
To connect the terminal to the internet, click the settings button in the bottom left corner. You will be brought to a menu where you can select "Network" . Enter the admin pin 1234, and select "Wi-Fi"
5
You'll be brought to a list of networks. Select the network your POS is using, and enter in the password using the on-screen keyboard that appears. The network will appear at the top of the list with "Connected" underneath once properly on the network.
6
Now we need to note down the IP of the terminal. Click on the triangle in the bottom left until you are back in the Terminal Menu. From here select "Device Info" to find the IP.
It is important to note the terminal is not able to take payments while the Settings Menu is open. Please ensure you are fully closing out of Settings when not in use by clicking the triangle in the bottom left.
7
Now that the terminal is connected to the network, we will need to connect the terminal to the POS. Log into the POS using the Cluster Admin Token.
Now is a good time to confirm the POS and terminal are on the same network.
8
Select Devices > Add > and click the Payment terminal icon to add a terminal to the POS.
9
Change the subtype to Adyen from the drop down.
10
Enter in the IP address set on the terminal.
11
Next, enter in the Crypto Key name and Password(case sensitive):\ Name: Cluster\ Password: Cluster123@@ Once all credentials are in, select "Continue" to save changes.
Testing the Terminal
12
Now that everything is set up, we must do a test transaction to confirm the terminal is working correctly.\ Go into counter mode and create a sale as normal
13
The integrated card type will be listed as "CARD" Any other payment method will not trigger the terminal.
14
The Total confirmation will appear before the terminal will trigger. Click the green checkmark to prompt the terminal.
The total being shown on the POS confirmation screen is the post-tax amount.
15
The terminal will prompt the customer for a tip selection.
The amount listed on the terminal for the tip prompt will be the pre-tax amount to stay compliant to Quebec's Bill 72 .
16
The terminal will then ask the customer to present their card for payment. The total listed on the terminal will be the **post tip and tax amount.**
17
When the payment is approved, the terminal will ask the customer if they would like to print the receipt. The customer can choose yes or no. The receipt will print from the built-in terminal printer.
18
The next step is to print the merchant copy of the receipt by selecting "Continue". Once printed, the terminal will say approved, and will be ready for the next transaction.
Setting Up The S1F2 on Counter Mode
18 steps
3 minutes
1
The S1F2 terminal is our wireless solution. This terminal can be set up on both counter service and Tableside simultaneously. Before attempting to setup the S1F2, fully charge the battery. This can take 3-4 hours for the initial charging.
2
On the backside of the terminal, you will see a sticker that notes down the serial number of the terminal. This will be the terminal identifier when reaching out to support.
3
On the left hand side of the terminal, there is a rubber flap covering the charging port. If not charging on the doc, the terminal can be charged using the USB-C port.
4
To connect the terminal to the internet, click the settings button in the bottom left corner. You will be brought to a menu where you can select "Network" . Enter the admin pin 1234, and select "Wi-Fi"
5
You'll be brought to a list of networks. Select the network your POS is using, and enter in the password using the on-screen keyboard that appears. The network will appear at the top of the list with "Connected" underneath once properly on the network.
6
Now we need to note down the IP of the terminal. Click on the triangle in the bottom left until you are back in the Terminal Menu. From here select "Device Info" to find the IP.
It is important to note the terminal is not able to take payments while the Settings Menu is open. Please ensure you are fully closing out of Settings when not in use by clicking the triangle in the bottom left.
7
Now that the terminal is connected to the network, we will need to connect the terminal to the POS. Log into the POS using the Cluster Admin Token.
Now is a good time to confirm the POS and terminal are on the same network.
8
Select Devices > Add > and click the Payment terminal icon to add a terminal to the POS.
9
Change the subtype to Adyen from the drop down.
10
Enter in the IP address set on the terminal.
11
Next, enter in the Crypto Key name and Password(case sensitive):\ Name: Cluster\ Password: Cluster123@@ Once all credentials are in, select "Continue" to save changes.
Testing the Terminal
12
Now that everything is set up, we must do a test transaction to confirm the terminal is working correctly.\ Go into counter mode and create a sale as normal
13
The integrated card type will be listed as "CARD" Any other payment method will not trigger the terminal.
14
The Total confirmation will appear before the terminal will trigger. Click the green checkmark to prompt the terminal.
The total being shown on the POS confirmation screen is the post-tax amount.
15
The terminal will prompt the customer for a tip selection.
The amount listed on the terminal for the tip prompt will be the pre-tax amount to stay compliant to Quebec's Bill 72 .
16
The terminal will then ask the customer to present their card for payment. The total listed on the terminal will be the **post tip and tax amount.**
17
When the payment is approved, the terminal will ask the customer if they would like to print the receipt. The customer can choose yes or no. The receipt will print from the built-in terminal printer.
18
The next step is to print the merchant copy of the receipt by selecting "Continue". Once printed, the terminal will say approved, and will be ready for the next transaction.
