Processing E-transfer Payments

Cona Vacation Getaways
21 steps
2 minutes

Microsoft Outlook

Windows Explorer

Google Chrome

Webrez

Scribe for Windows

Usually you've find etransfer notification emails under "Other"

Ideally, process the payment on the date it was received. If the email was missed for some reason and you more than one day past. Contact a superior to unlock the system so to be able to backdate the payment or it will get messy for the bookkeeper to track.

Copy the reference number "C1AKMkwjHb3E"

Find the booking

Click here

Click "Check-in/out or payment"

Check "Add Payment" ALWAYS FOR FOLIO #1

Enter the amount.

Click "Other methods of payment"

Another box pops up called "Authorization code".

Paste the Reference Number from the etransfer here.

Change the payment type to "e-transfer"

Sometimes the person paying is not the same as the person booking.

Use the Check Field to document the name of the Payor. This shows on statements so if a large group wishes to have separate payors, the organizer can easily keep track with their "Live Invoice" link and see who has paid what. Also do this if someone has booked with, say, a nickname and their legal name on the etransfer differs.

Click "Apply"

Click "Close"

If this is a deposit payment, always send an email to the guest confirming their deposit has processed. If this is a subsequent payment, send something to the guest only if they request it.

Click "Email"

Select the "Deposit Invoice Paid" option. This template has a live link to the Booking Invoice which will show any further payments applied as it happens on our end, so unless a guest loses this email, there is no need to send emails for any subsequent payments except upon their request and then a request would prompt us to the sent the Statement - Final Invoice

Click "Apply"

File the email in "Financials" once the payment processing has been completed.

Processing E-transfer Payments

Cona Vacation Getaways
21 steps
2 minutes

Microsoft Outlook

Windows Explorer

Google Chrome

Webrez

Scribe for Windows

Usually you've find etransfer notification emails under "Other"

Copy the reference number "C1AKMkwjHb3E"

Find the booking

Click here

Click "Check-in/out or payment"

Check "Add Payment" ALWAYS FOR FOLIO #1

Enter the amount.

Click "Other methods of payment"

Another box pops up called "Authorization code".

Paste the Reference Number from the etransfer here.

Change the payment type to "e-transfer"

Sometimes the person paying is not the same as the person booking.

Click "Apply"

Click "Close"

If this is a deposit payment, always send an email to the guest confirming their deposit has processed. If this is a subsequent payment, send something to the guest only if they request it.

Click "Email"

Click "Apply"

File the email in "Financials" once the payment processing has been completed.