Approve Officials Registration Training Guide - Club

This guide provides step-by-step instructions for the approval of officials registrations completed using self registration. 25/08/2026

36 steps

Navigate to <https://swimming.canada.sportsmanager.ie/club_home.php> and log in to your club admin account.

For support, please go to the REMS Knowledge Base to access FAQs and help guides for Members and Club Admins. <https://sportlomo.atlassian.net/wiki/spaces/SCS2/overview> You can also log a ticket with the support desk.

1. Find the Official to Approve

Search and Select **"Approve Members"** from the Navigation Menu search bar.

Find the official that you want to approve and click on the **"Accept or Reject Member"** button.

**Tip!** If you see an official populate with a Duplicate Warning, please reach out to your PSO prior to approving the member.

2. Review the Officials Details

Review the officials member details. You can view the consent details by selecting **"Click here to view acceptance"**

Click **"Close"** when you are done

Click **"Next"** to go to the next step

View the Member History. Click **"Next"** to continue

If there are any Attachments or Credentials, you can view them. Click **"Next"** to continue.

3. Set the Official Status

On the final screen, you can make the Official status **"Approve"**, or request more information if something is not completed.

3.1. Update Official Status to "Active'

Check **"Approve"** to update the Official's status

Click **"Save"**

3.2. Update Official Status to "Needs More Info"

You can set the Official status to "Needs More Info" if the Official needs to complete their registration or waivers before you make the Official status Active.

Check **"Need More Info"**

Complete the **"Reason"** field

If you would like to send an email to the Official, Check **"Notify Member"**

Complete the **"Subject"** field and type your message to the Official. Click **"Save"** to send the message and save the status.

You can see that the status of the approval is **"Needs more information".**

Once the official has completed the required information, their status will be updated on the Approve Members screen. You can find the steps that the Official needs to complete when you change the status to "Needs more information" in the Official - Complete Registration Guide.

3.3. Recheck Official Approval Status

You can see when the account was most recently updated. To complete the approval for the Official, Click the **"Accept or Reject Member"** button

**Review** any missing information. Click **"Next"** to review each section.

Click **"Approve"** to change the Official status to Active.

Click **"Save"**

3.4. Add Comment to Official Details

The Comment status allows you to hold the approval and add comments to the approval history without changing the Registrant status.

Click **"Comment"**

Click the **"Reason"** field and enter the Comment that you want to add to the Comment History.

If you want to send an email to the member, Click **"Notify Member"**

Enter the **Subject** and complete the **email message**.

Click **"Save"** to send the email and update the comment.

To view the Comments on the Official Approval go back to Approve Members.

Search and Select **"Approve Members"** from the Navigation Menu search bar.

Click **"Accept or Reject Member"**

Click **"Next"** to the final page of the Approval process.

You can see the **history of comments** that have been sent.

3.5. Update Official Status to "Rejected'

If you select to **Reject** an official registration, you cannot later change the status to **Approved**. Use **Reject** only if the official should not be registered with your club for this season.

If you want reject the registration for the official, select the **"Rejected"** option on the final approval screen.

Click **"Save"**

You will receive a warning when you choose to change the status to **"Rejected"**. If you proceed, the member will not be registered with the club for the season. **Choose Cancel or Submit.**

4. View Official Approval History

Search and Select **"View Registrants"** from the Navigation Menu search bar.

Set the **search fields** to find the registrant

Click **"i"** to view the registrant details.

You can see the Approval in the **Approval History** of the Registrant details.

Approve Officials Registration Training Guide - Club

This guide provides step-by-step instructions for the approval of officials registrations completed using self registration. 25/08/2026

36 steps

Navigate to <https://swimming.canada.sportsmanager.ie/club_home.php> and log in to your club admin account.

1. Find the Official to Approve

Search and Select **"Approve Members"** from the Navigation Menu search bar.

Find the official that you want to approve and click on the **"Accept or Reject Member"** button.

**Tip!** If you see an official populate with a Duplicate Warning, please reach out to your PSO prior to approving the member.

2. Review the Officials Details

Review the officials member details. You can view the consent details by selecting **"Click here to view acceptance"**

Click **"Close"** when you are done

Click **"Next"** to go to the next step

View the Member History. Click **"Next"** to continue

If there are any Attachments or Credentials, you can view them. Click **"Next"** to continue.

3. Set the Official Status

On the final screen, you can make the Official status **"Approve"**, or request more information if something is not completed.

3.1. Update Official Status to "Active'

Check **"Approve"** to update the Official's status

Click **"Save"**

3.2. Update Official Status to "Needs More Info"

You can set the Official status to "Needs More Info" if the Official needs to complete their registration or waivers before you make the Official status Active.

Check **"Need More Info"**

Complete the **"Reason"** field

If you would like to send an email to the Official, Check **"Notify Member"**

Complete the **"Subject"** field and type your message to the Official. Click **"Save"** to send the message and save the status.

You can see that the status of the approval is **"Needs more information".**

3.3. Recheck Official Approval Status

You can see when the account was most recently updated. To complete the approval for the Official, Click the **"Accept or Reject Member"** button

**Review** any missing information. Click **"Next"** to review each section.

Click **"Approve"** to change the Official status to Active.

Click **"Save"**

3.4. Add Comment to Official Details

The Comment status allows you to hold the approval and add comments to the approval history without changing the Registrant status.

Click **"Comment"**

Click the **"Reason"** field and enter the Comment that you want to add to the Comment History.

If you want to send an email to the member, Click **"Notify Member"**

Enter the **Subject** and complete the **email message**.

Click **"Save"** to send the email and update the comment.

To view the Comments on the Official Approval go back to Approve Members.

Search and Select **"Approve Members"** from the Navigation Menu search bar.

Click **"Accept or Reject Member"**

Click **"Next"** to the final page of the Approval process.

You can see the **history of comments** that have been sent.

3.5. Update Official Status to "Rejected'

If you select to **Reject** an official registration, you cannot later change the status to **Approved**. Use **Reject** only if the official should not be registered with your club for this season.

If you want reject the registration for the official, select the **"Rejected"** option on the final approval screen.

Click **"Save"**

You will receive a warning when you choose to change the status to **"Rejected"**. If you proceed, the member will not be registered with the club for the season. **Choose Cancel or Submit.**

4. View Official Approval History

Search and Select **"View Registrants"** from the Navigation Menu search bar.

Set the **search fields** to find the registrant

Click **"i"** to view the registrant details.

You can see the Approval in the **Approval History** of the Registrant details.