Group Registration Training Guide - Club

This guide provides step-by-step instructions for registering swimmers, coaches, officials and support staff using the Group Registration process in REMS. The guide outlines the registration process for: 1. Register Returning Registrants 2. New registrants 3. Varsity, Coach, Official - Register to Any Club 24/08/2026

49 steps

For support, please go to the REMS Knowledge Base to access FAQs and help guides for Members and Club Admins. <https://sportlomo.atlassian.net/wiki/spaces/SCS2/overview> You can also log a ticket with the support desk.

Please use the link below to log in to your REMS **registrar account.** Please contact your PSO if you need support with setting up your registrar account.

Registrar Login

Navigate to <https://swimming.canada.sportsmanager.ie/maint.php>

Enter your **Registrar** Username and Password. Click **"Log In"**

Search and select **"Registration"** from the Navigation Menu search bar.

Payment Method

Available payment methods depend on your PSO. Some PSOs accept online payments only, others offline payments only. Direct any questions about payment methods to your PSO. ## Online payment - From the Group Registration page, choose Online Payment. - At checkout you’ll be prompted for credit/debit card or Pre-Authorized Debit (EFT) details. - Card payments: Swimming Canada and PSO fees are paid immediately. - EFT: Processing can take **up to 5 days** before the payment is marked as paid. - No further action is required by the club for online payments. ## Offline payment - The club pays the PSO for both the PSO and Swimming Canada invoices. - For coach registrations, the CSCA invoice must be paid directly to the CSCA. - Contact your PSO for instructions on how to pay offline invoices. - Do not pay by credit card in REMS if your PSO does not support online payments.

Enter the Club Registrar email address and select your payment method. The Membership status will automatically be set to Needs More Info when you register swimmers, coaches or officials using Group Registration. When the registrant logs in to their account for the first time, they will need to complete the required waivers, etc., ***even if they have already been registered*** in another category.

Registration Email

Customize Registration email

To customize the email that is sent to your Registrants, Click "Email Template"

At the start of a new season, please ensure your email template is updated to reflect the current season. **This update only needs to be made once,** and the revised template will be saved automatically when the first group registration is submitted.

You can customize the content of the email sent to registrants at the time of registration. You can add variables (see variables below in {{ ) that will fill in the name of the registrant, club, etc. in the email sent. The email template is saved for subsequent registrations.

Available variables for Email Template.

The next sections describe the registration process for: 1. Returning Registrants 2. New Registrants 3. Varsity, Coach, Official, Support Staff - Register to Any Club Categories

1. Register Returning Registrants

Click the **"Search member"** field. Begin typing some part of the registrant's name.

**Note**: If you are copying a name from another source (eg. Excel file or Word document), copy the **First OR Last** name into the "Member Name" field. The system will not find the Registrant if you copy both the First and Last Name.

Names matching your search characters will be shown below the search field. Click on the registrant name that you want to register.

**Select** the Membership Type from the dropdown list.

Click the **"Save"** button. You will be reminded to click save if you forget.

Click **"Add Member"** to register another registrant. You can add up to 50 registrants to the registration list.

You can see a running total of the number of registrants that have been added to the registration.

When you are finished adding registrants, Click **"Next"** to submit the registrant list for registration.

You will see a message displayed at the bottom of the screen "We are processing the order". Please **remain on this screen** until you are taken to either 1. The invoice page if you have selected Offline Payment **OR** 2. The payment screen if you have selected Online Payment

2. Register New Registrants

To register a **new** registrant, click the **"plus"** beside the Search field.

**Enter** the registrant name, date of birth, and email address.

Duplicate registrant warning!

If you try to add a registrant that already exists in the system, a warning will be displayed when you enter the members details.

To avoid creating a duplicate account, select the Member Profile that already exists and click **Select Existing Member** to continue.

**Only** if the existing Member Profiles will not result in the creation of a duplicate account, click **None of these Match? Create a New Member Account** to create a new account with a new REMS ID.

Select the **Membership Type** from the dropdown.

Click the **"Save"** button. You will be reminded to click save if you forget.

When you are finished adding registrants, Click **"Next"** to submit the registrants for registration.

You will see a message displayed at the bottom of the screen "We are processing the order". Please remain on this screen until you are taken to either 1. The invoice page if you have selected Offline Payment **OR** 2. The payment screen if you have selected Online Payment

3. Varsity, Coach, Official - Register to Any Club

If you are registering into Varsity, Official or Coach categories please select the correct option: 1. Returning Registrant - If the registrant has been registered previously in your club, follow the instructions in [1. Register Returning Registrants](https://scribehow.com/viewer/Group_Registration_Training_Guide__Club__j5D1uxtlQxKt5aslb9Qspw?scrollToActionId=cfe1b331) 2. New to your Club - If the Varsity swimmer, Official or Coach that you are registering has not been previously registered with your club, follow the steps below. \*\*Dual Coach Registration - Please contact your PSO for Dual Coach Registrations.

Enter the Club Registrar email address and Select your payment method. Payment method options are defined by your PSO. Please contact the PSO directly if you have questions about payment methods. The Membership status will be set to Needs More Info when you register swimmers, coaches or officials using Group Registration. When the registrant logs in to their account for the first time, they will need to complete the required waivers, etc. ***even if they have already been registered*** in another category.

There are 2 methods for searching for a registrant who has not been registered with your club in the previous or current season. - Search by REMS ID - Search by Name/DOB/Email

3.1. Search by REMS ID

Click the **+** beside the **"Search member"** field.

To find the REMS ID of a registrant, search and select **Member Lookup** from the Navigation Menu search bar.

**Type or paste** the REMS ID into the Search Member ID field and hit the enter key on your keyboard.

The Registrant name associated with that REMS ID will auto-populate into the Member Name field. You can Click the **"Edit"** button beside the Registrant Name to change the selected Registrant.

When you are finished adding registrants, Click **"Next"** to submit the registrants for registration.

3.2. Search by Name/DOB/Email

If you do not know the REMS ID of the registrant that you want to register, you can also find them using their Name/DOB/Email

Click the **+** beside the **"Search member"** field.

**Fill in** the Registrant First Name, Last Name, DOB and Email address

When you finish filling in the information, select the **Membership Type** from the dropdown menu. Click the **Save button**. Then click **Next**.

The Registrant name associated with that DOB will auto-populate into the Member Name field.

3.3. Complete Registration

If you have more registrants to add, click Add Member. You can add up to 50 registrants per group registration.

When you are done adding registrants to your list, click Next to submit the registration.

4. Registration Payment

The next sections show finishing steps for - Offline payments - Online payments

4.1. Offline Payment

If you selected Offline Payment, your receipt will be displayed. Click **i** to see the details for the PSO and Swimming Canada invoices.

Please contact your PSO for information on how to pay offline invoices.

Invoices

To view the Invoice associated with a Group Registration, Search and Select **"Invoicing and Fees"** from the Navigation Menu search bar.

Find the Invoice that you would like to view and Click the **"Payment"** icon.

To see the details of the Registration Invoice, Click the **"Information"** icon.

You can see the names of the registrants on the invoice. Click **"Cancel"** to go back to the invoice.

You can make a credit card payment from here, or pay your province as per the provincial process if you selected Offline payment.

4.2. Online Payment

If you selected credit card payment, you will go to a payment screen. You can see the invoice details on the left part of the screen.

For more details on making online payments, please click [here ](https://scribehow.com/o/R_svYJtzSOaYAYUjaFpw_g/viewer/Pay_an_Incomplete_Registration_Training_Guide_Online_Payment__Club__IqjZgQ-oRmawocGYoaiA8w)to see the document for online payments.

View Payments

To view your Group Registration payments, Search and Select **"Payments Received"** from the Navigation Menu search bar.

Click **"Search/filter options"**

Change the **"Search/filter"** options to - Type = Group Registration, - Registration Status = Payments Received. Click **"i"** to view more information on a particular Payment ID.

Review the details. To print a receipt, Click **"Print Receipt"**; to resend Email confirmation of the purchase to the Club registrar that completed the registration, Click **"Resend Email Confirmation"**.

Sample Receipt

Group Registration Training Guide - Club

49 steps

Please use the link below to log in to your REMS **registrar account.** Please contact your PSO if you need support with setting up your registrar account.

Registrar Login

Navigate to <https://swimming.canada.sportsmanager.ie/maint.php>

Enter your **Registrar** Username and Password. Click **"Log In"**

Search and select **"Registration"** from the Navigation Menu search bar.

Payment Method

Registration Email

Customize Registration email

To customize the email that is sent to your Registrants, Click "Email Template"

Available variables for Email Template.

The next sections describe the registration process for: 1. Returning Registrants 2. New Registrants 3. Varsity, Coach, Official, Support Staff - Register to Any Club Categories

1. Register Returning Registrants

Click the **"Search member"** field. Begin typing some part of the registrant's name.

Names matching your search characters will be shown below the search field. Click on the registrant name that you want to register.

**Select** the Membership Type from the dropdown list.

Click the **"Save"** button. You will be reminded to click save if you forget.

Click **"Add Member"** to register another registrant. You can add up to 50 registrants to the registration list.

You can see a running total of the number of registrants that have been added to the registration.

When you are finished adding registrants, Click **"Next"** to submit the registrant list for registration.

2. Register New Registrants

To register a **new** registrant, click the **"plus"** beside the Search field.

**Enter** the registrant name, date of birth, and email address.

Duplicate registrant warning!

If you try to add a registrant that already exists in the system, a warning will be displayed when you enter the members details.

To avoid creating a duplicate account, select the Member Profile that already exists and click **Select Existing Member** to continue.

**Only** if the existing Member Profiles will not result in the creation of a duplicate account, click **None of these Match? Create a New Member Account** to create a new account with a new REMS ID.

Select the **Membership Type** from the dropdown.

Click the **"Save"** button. You will be reminded to click save if you forget.

When you are finished adding registrants, Click **"Next"** to submit the registrants for registration.

3. Varsity, Coach, Official - Register to Any Club

There are 2 methods for searching for a registrant who has not been registered with your club in the previous or current season. - Search by REMS ID - Search by Name/DOB/Email

3.1. Search by REMS ID

Click the **+** beside the **"Search member"** field.

To find the REMS ID of a registrant, search and select **Member Lookup** from the Navigation Menu search bar.

**Type or paste** the REMS ID into the Search Member ID field and hit the enter key on your keyboard.

The Registrant name associated with that REMS ID will auto-populate into the Member Name field. You can Click the **"Edit"** button beside the Registrant Name to change the selected Registrant.

When you are finished adding registrants, Click **"Next"** to submit the registrants for registration.

3.2. Search by Name/DOB/Email

If you do not know the REMS ID of the registrant that you want to register, you can also find them using their Name/DOB/Email

Click the **+** beside the **"Search member"** field.

**Fill in** the Registrant First Name, Last Name, DOB and Email address

When you finish filling in the information, select the **Membership Type** from the dropdown menu. Click the **Save button**. Then click **Next**.

The Registrant name associated with that DOB will auto-populate into the Member Name field.

3.3. Complete Registration

If you have more registrants to add, click Add Member. You can add up to 50 registrants per group registration.

When you are done adding registrants to your list, click Next to submit the registration.

4. Registration Payment

The next sections show finishing steps for - Offline payments - Online payments

4.1. Offline Payment

If you selected Offline Payment, your receipt will be displayed. Click **i** to see the details for the PSO and Swimming Canada invoices.

Please contact your PSO for information on how to pay offline invoices.

Invoices

To view the Invoice associated with a Group Registration, Search and Select **"Invoicing and Fees"** from the Navigation Menu search bar.

Find the Invoice that you would like to view and Click the **"Payment"** icon.

To see the details of the Registration Invoice, Click the **"Information"** icon.

You can see the names of the registrants on the invoice. Click **"Cancel"** to go back to the invoice.

You can make a credit card payment from here, or pay your province as per the provincial process if you selected Offline payment.

4.2. Online Payment

If you selected credit card payment, you will go to a payment screen. You can see the invoice details on the left part of the screen.

View Payments

To view your Group Registration payments, Search and Select **"Payments Received"** from the Navigation Menu search bar.

Click **"Search/filter options"**

Change the **"Search/filter"** options to - Type = Group Registration, - Registration Status = Payments Received. Click **"i"** to view more information on a particular Payment ID.

Sample Receipt