How to Cancel a Customer Subscription

This guide walks you through how to sever the email server connection and spin down a customers IRONSCALES services.

IRONSCALES MSP
11 steps
2 minutes

Ironscales

1

Navigate to your Home Dashboard

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2

Select the client you wish to cancel services for

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3

Click "Company Settings"

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4

Click "Email Server/Services"

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5

Click "Disable"

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6

Click "Home"

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7

Click the 3 dots on the right hand side

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8

Click "Edit Plans"

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9

Type the day you wish services to cease

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10

Select the reason for cancellation

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11

Click "Apply"

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