New feature: Voice transfer

Our newest feature for our Charlie.ai voice setter is here! It enables you to automate a voice transfer in your lead generation process, ensuring seamless communication, and increasing your operation's efficiency. It's available for Inbound and Outbound calls.

Myriam González
10 steps
3 minutes

Charlieai

Google

Newtab

Go to your AI Setters, and make sure to select a voice setter.

Select the "Actions" option

Click "Add a Condition"

Deactivate "Split action"

Include a condition that will trigger the action

Click on the Action field

Select "Transfer call" option

Click the telephone field, and include the number that will receive the calls

OPTIONAL: Include a message to inform the user that's being transferred. "Example: I'm transferring you to our specialist now..."

Click "Save Condition"