Contact Us and Tech Support
Easily create and submit support requests to engage Dell services.
1
Once you authenticate in TechDirect, you can seamlessly submit a Contact Us inquiry to reach appropriate support teams by selecting the service you need help with.
2
Navigate to Technical Support to manage your company's support requests and users.
3
From your dashboard you can easily view your active service requests, create new ones and view service support history per service tag. You can also check warranty status for your assets and manage technicians.
4
To create a new service request, fill in the requested information.
5
To check warranty status, simply insert the service tag.
6
Easily view your active service requests and details.
7
Easily access your service request history.
Contact Us and Tech Support
Easily create and submit support requests to engage Dell services.
1
Once you authenticate in TechDirect, you can seamlessly submit a Contact Us inquiry to reach appropriate support teams by selecting the service you need help with.
2
Navigate to Technical Support to manage your company's support requests and users.
3
From your dashboard you can easily view your active service requests, create new ones and view service support history per service tag. You can also check warranty status for your assets and manage technicians.
4
To create a new service request, fill in the requested information.
5
To check warranty status, simply insert the service tag.
6
Easily view your active service requests and details.
7
Easily access your service request history.
