How to Edit a Knowledge Base Answer

This guide provides step-by-step instructions on how to edit a knowledge base answer. It is useful for anyone who needs to update and modify information in their knowledge base, ensuring that the content remains accurate and up-to-date.

7 steps

EdSights

Navigate to [https://app.edsights.io/](https://app.edsights.io/)

Click "Settings" in the lower left corner.

Select "Manage Knowledge Base"

Click the pencil icon for the answer you need to update.

Update the text in the "Answer" text box

If the updated answer is approved, click the toggle to mark it approved

Click "Save"