How to view customer email activity
Barrett Hansen
7 steps
53 seconds
Currentsoftware
1
Start on a specific account's page
2
Find the activity log on the right-hand side. Click this icon to filter.
3
Click "Deselect All"
4
Click "Email" to filter only to emails
5
We've now filtered to only the emails. Each event represents a batch of 25 emails sent, including an email to the account you're on. If you want more information, you can click the the three-dot icon.
6
Click here to open up the billing cycle that generated the email.
7
Look here for more general information about the billing cycle.
How to view customer email activity
Barrett Hansen
7 steps
53 seconds
Currentsoftware
1
Start on a specific account's page
2
Find the activity log on the right-hand side. Click this icon to filter.
3
Click "Deselect All"
4
Click "Email" to filter only to emails
5
We've now filtered to only the emails. Each event represents a batch of 25 emails sent, including an email to the account you're on. If you want more information, you can click the the three-dot icon.
6
Click here to open up the billing cycle that generated the email.
7
Look here for more general information about the billing cycle.