Bulk Update Tickets

This guide streamlines managing multiple help desk tickets, enabling quick updates and reducing errors. It boosts productivity and organization for any support team.

Select "Help Desk".

Select "Bulk Update".

Select the information that you wish to bulk update such as Ticket Status/Type, Assigned User, etc.

Copy and paste or type in the Ticket ID's that you wish to update.

Select "Submit" to bulk update the tickets.

Bulk Update Tickets

This guide streamlines managing multiple help desk tickets, enabling quick updates and reducing errors. It boosts productivity and organization for any support team.

Select "Help Desk".

Select "Bulk Update".

Select the information that you wish to bulk update such as Ticket Status/Type, Assigned User, etc.

Copy and paste or type in the Ticket ID's that you wish to update.

Select "Submit" to bulk update the tickets.