Integrating your Klaviyo account with Manifest

This guide provides step-by-step instructions on how to integrate your Klaviyo account with Manifest AI. It explains how to connect the two platforms, navigate the settings, create API keys, and test the integration on your Shopify website. It also demonstrates how events and customers flow from Manifest to Klaviyo, and how to create segments and flows using the recorded events. This guide is essential for anyone looking to streamline their email marketing efforts and leverage the power of both Klaviyo and Manifest AI.

Manish Datta
88 steps
8 minutes

My Shopify

Getmanifest

Klaviyo

Connecting Klaviyo with Manifest

Navigate to <https://dashboard.getmanifest.ai/integrations>

Click on 'Add' icon next to Klaviyo

Click on 'Add integration'

Switch to your Klaviyo dashboard

Click on the profile section

Click "Settings"

Click "API keys"

Click "Create Private API Key"

Add your desired name in the "Private API Key Name" field ("Manifest AI" for example)

Click "Full Access Key"

Click "Create"

Copy the private API key generated

Switch back to your Manifest AI dashboard

Paste the copied private API key in the Klaviyo integration modal

Click on add app

Klaviyo has now been successfully integrated with your Manifest account

Flow of events & customers from Manifest to Klaviyo

You can now test the integration on your Shopify website (if Manifest has been published)

Customers who share their emails in the Manifest chat are created on Klaviyo and their events are also logged on Klaviyo. This is a sample customer conversation with Manifest

Click the "Please enter your email here" field.

Click the "Enter your message ..." field.

Events are recorded when customers click on product recommendations (clicking on "View Product")

Events are also recorded when customers view similar products for a particular product (clicking on 'Show similar products')

Events are also logged when customers ask questions about a particular product (by clicking on the 'Ask more about this' icon)

Customers who take a quiz also get their events recorded accordingly. For example, here the customers take the quiz for acne related products

Click "Acne and blemishes"

Click "Oily"

Click "Acne and oil control"

Click "View Product"

You can find newly created customers & their events on your Klaviyo dashboard

Click "Profiles"

In our example, a new customer has been created for [demo@manifest.com](mailto:demo@manifest.com)

Click "Activity log"

You'll find the list of events recorded for the customer here

You can also view the event properties recorded by clicking on the activity

We currently send the following events to Klaviyo: - productSearch - When a customers searches for a product and clicks on a recommendation - productDetails - When a customers asks for details about a particular product - similarProducts - When a customer clicks on the 'View similar products' CTA sent with product recommendations - widgetClicked - When a customer engages with an AI nudge - completedManifestQuiz - When customers take the quiz to get personalised product recommendations

Creating segments using events recorded by Manifest

Click "Lists & segments"

Click "Create New"

Click "Dynamic group based on defined properties"

Click the "Name" field.

Click here.

You can set up segments based on any event which has ben recorded via Manifest. For example, click on "completedManifestQuiz"

You can also combine this with other events from Shopify or other sources

Let's add a filter for customers who didn't place an order, so that we create a segment of customers who took the quiz but didn't place an order

Click "What someone has done (or not done)"

Click "Choose metric..."

Click "Placed Order"

Click "What someone has done (or not done)"

Click "at least once"

Click "zero times"

Click the "Name" field.

Type " who didn't purchase"

Click "Definition"

Click "Create segment"

Click here.

Creating flows on Klaviyo using events recorded via Manifest

Click "Build your own"

Click the "Name" field.

Click "Create flow"

Click "Select a trigger"

Click "All triggers"

Click "Your metrics"

Click here.

Click "completedManifestQuiz"

Click "Add"

Click "Add trigger filter"

Click here.

Click the "Autocomplete" field.

Click "Smart context-based quiz"

Click "Save"

Click "Confirm and save"

Click "Conditional split"

Click "Select a condition..."

Click "What someone has done (or not done)"

Click "Choose metric..."

Click "Placed Order"

Click "at least once"

Click "zero times"

Click this text field.

Click here.

Click this text field.

Click "Save"

Click "Close"

Click "Email"

Currently, events are sent to Klaviyo along with relevant product IDs. These can be used to show product cards in email templates using the catalog lookup functionality of Klaviyo. Going forward, we would also start sending product details with event properties to make it simpler for you to create flows on Klaviyo

Integrating your Klaviyo account with Manifest

Manish Datta
88 steps
8 minutes

My Shopify

Getmanifest

Klaviyo

Connecting Klaviyo with Manifest

Navigate to <https://dashboard.getmanifest.ai/integrations>

Click on 'Add' icon next to Klaviyo

Click on 'Add integration'

Switch to your Klaviyo dashboard

Click on the profile section

Click "Settings"

Click "API keys"

Click "Create Private API Key"

Add your desired name in the "Private API Key Name" field ("Manifest AI" for example)

Click "Full Access Key"

Click "Create"

Copy the private API key generated

Switch back to your Manifest AI dashboard

Paste the copied private API key in the Klaviyo integration modal

Click on add app

Klaviyo has now been successfully integrated with your Manifest account

Flow of events & customers from Manifest to Klaviyo

You can now test the integration on your Shopify website (if Manifest has been published)

Customers who share their emails in the Manifest chat are created on Klaviyo and their events are also logged on Klaviyo. This is a sample customer conversation with Manifest

Click the "Please enter your email here" field.

Click the "Enter your message ..." field.

Events are recorded when customers click on product recommendations (clicking on "View Product")

Events are also recorded when customers view similar products for a particular product (clicking on 'Show similar products')

Events are also logged when customers ask questions about a particular product (by clicking on the 'Ask more about this' icon)

Customers who take a quiz also get their events recorded accordingly. For example, here the customers take the quiz for acne related products

Click "Acne and blemishes"

Click "Oily"

Click "Acne and oil control"

Click "View Product"

You can find newly created customers & their events on your Klaviyo dashboard

Click "Profiles"

In our example, a new customer has been created for [demo@manifest.com](mailto:demo@manifest.com)

Click "Activity log"

You'll find the list of events recorded for the customer here

You can also view the event properties recorded by clicking on the activity

Creating segments using events recorded by Manifest

Click "Lists & segments"

Click "Create New"

Click "Dynamic group based on defined properties"

Click the "Name" field.

Click here.

You can set up segments based on any event which has ben recorded via Manifest. For example, click on "completedManifestQuiz"

You can also combine this with other events from Shopify or other sources

Let's add a filter for customers who didn't place an order, so that we create a segment of customers who took the quiz but didn't place an order

Click "What someone has done (or not done)"

Click "Choose metric..."

Click "Placed Order"

Click "What someone has done (or not done)"

Click "at least once"

Click "zero times"

Click the "Name" field.

Type " who didn't purchase"

Click "Definition"

Click "Create segment"

Click here.

Creating flows on Klaviyo using events recorded via Manifest

Click "Build your own"

Click the "Name" field.

Click "Create flow"

Click "Select a trigger"

Click "All triggers"

Click "Your metrics"

Click here.

Click "completedManifestQuiz"

Click "Add"

Click "Add trigger filter"

Click here.

Click the "Autocomplete" field.

Click "Smart context-based quiz"

Click "Save"

Click "Confirm and save"

Click "Conditional split"

Click "Select a condition..."

Click "What someone has done (or not done)"

Click "Choose metric..."

Click "Placed Order"

Click "at least once"

Click "zero times"

Click this text field.

Click here.

Click this text field.

Click "Save"

Click "Close"

Click "Email"