OLD_How to update Personal Information in Concur Solutions?

This guide provides a detailed step-by-step process for updating personal information in Concur Solutions, making it essential for users who need to maintain accurate records for booking travel in Concur.

Brenda Perez
27 steps
4 minutes

SAP Concur

Fullerton

Gmail

Newtab

After logging in to your [CSUF Portal](https://my.fullerton.edu/). Click on "Concur"

Navigate to the SAP Concur Home page.

Click on "Profile Icon" at the top right.

Click "Profile Settings"

E-Receipt Activation

Alert! Enable e-receipts to sync with your SAP Concur account.

Click "E-Receipt Activation"

Click "Enable" to sync e-receipts to your Concur account.

Review E-Receipt Activation terms and conditions. Click "I Agree".

A message will appear to confirm you have successfully enabled e-receipts.

Updating Personal Information

Click "Profile Settings"

Click "Personal Information"

Update **\[Required\]** fields: Middle Name or Click on "No Middle Name"

**Tip!** It is recommended that you enter a **Mobile Phone** so that the Travel Agency can contact you (as needed).

Update Contact Information with either **Enter Work Phone** or **Home Phone**. *Optional* to enter **Mobile Phone.**

TSA Secure Flight enter **\[Required\]** fields: **Gender** & **Date of Birth** (mm/dd/yyyy). **TSA Pre Check** is an optional field, update if known.

Email Addresses

**Add email address** to receive trip confirmation details. Click on the "**Add an email address**"

Enter your preferred email in "**Enter email address**" field. Select "**Yes**" to receive Concur Travel notifications. Click "**OK**" to confirm.

Alert! Initial email from [travelwizard@concursolutions.com](mailto:travelwizard@concursolutions.com) with the subject line: Travel Profile Email Address Update will be sent when email is added.

Click "Save"

Confirmed Profile Saved will appear.

Click on "Personal Information" to finish verifying and setting up your personal email address account.

Click "Verify"

A pop-up message will appear and click "**OK**" to proceed.

Alert! An email from [donotreply@concur.com](mailto:donotreply@concur.com) with the subject line: **Email Verification from Concur Solutions** will be sent to the email account you entered.

Log into the email account you added. Copy the **Verification Code** listed in the email.

Go to your **Concur Profile Setting** in the **Email Addresses** section. **Paste** the Verification Code it into the adjoining field, as shown. Then, click "**OK**."

A pop-up message will appear to confirm email address has been verified. Click "**OK**" to proceed.

Tip! Adding an **Emergency Contact** in Concur Travel ensures the university can quickly reach someone on your behalf in case of a travel-related emergency.

Update "**Emergency Contact**" section. If address is the same as employee, please check the box as indicated.

Once all **\[Required\]** fields have been updated, click any "**Save**" button.

"**Profile Saved**" will appear on the right hand side to show it has been saved.

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OLD_How to update Personal Information in Concur Solutions?

Brenda Perez
27 steps
4 minutes