How to update an incident's status
Move an incident to Under Investigation, then Resolved, and add a comment.
Jacob Hartwell
8 steps
60 seconds
Check-Now
1
Navigate to [https://app.check-now.co.uk/admin/incidents](https://app.check-now.co.uk/admin/incidents)
Initial Status Update
2
Open the incident details by clicking its Edit icon.
3
Set the incident status to Under Investigation.
4
Click "Update"
Resolve Incident
5
Open the incident details by clicking its Edit icon.
6
Set the incident status to Resolved.
7
Type a resolution comment in the Add Comment field.
8
Click "Update"
How to update an incident's status
Move an incident to Under Investigation, then Resolved, and add a comment.
Jacob Hartwell
8 steps
60 seconds
Check-Now
1
Navigate to [https://app.check-now.co.uk/admin/incidents](https://app.check-now.co.uk/admin/incidents)
Initial Status Update
2
Open the incident details by clicking its Edit icon.
3
Set the incident status to Under Investigation.
4
Click "Update"
Resolve Incident
5
Open the incident details by clicking its Edit icon.
6
Set the incident status to Resolved.
7
Type a resolution comment in the Add Comment field.
8
Click "Update"
