Extra Settings in Notifications & Messages

In this tutorial you will see which other settings you can edit or enable for notifications and messages.

Squeegee Team
12 steps
2 minutes

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Go to Settings > Notifications & Messages

Default Notification Method

You can set the default notification method for new customers here. Once you click into this you will see the options: - None - Email - SMS (Phone) - SMS (Alternative Phone) - SMS (Phone + Email) - SMS (Alternative Phone) + Email

BCC Email Address

You can also set a BCC email notification address via this page.

Once you have entered the email, click 'Save'.

Email Signature

And you can also add an email signature which will appear at the end of each of your emails.

You can edit this however you wish, add pictures and links and change the colour and style of the text as well.

Once you are happy, click 'Save'.

For further guidance on Canned Responses and message templates, please see our other relevant tutorials.

Other Settings

By default, you'll be prompted to send a welcome message when adding any new customers. You can disable this using the 'Disable Send Welcome Customer Message Prompt' if desired.

You can also choose to hide/show GoCardless on automatic payment invite messages.

Similarly, you'll see the same option for Stripe.

You can also choose to 'Show/Hide Customer Alerts Tab on Mobile'.

Finally, you'll see the option to 'Include Selected Notification Attachments As Links When Sending Via SMS'. If enabled, any configured notification attachments will be sent as links when sending messages via SMS.