Using Ednetics S1 Voice Mobile App

This guide walks you step-by-step through setting up and using the Ednetics S1 Voice mobile app so you can log in securely, grant only the permissions you want, and connect Bluetooth/notifications. It also shows how to navigate contacts, voicemail, call history, messaging, and filtering so you can find people quickly and manage communications on the go. Lastly, it explains creating, saving, and selecting voicemail greetings and how to get help if you need changes.

Molly Brinkley
57 steps
4 minutes

Google Drive

Setup and Permissions

Click this image.

Select "Accept" to permit access on your mobile phone

Click "Login with Office365"

Select your ESD email

If you do not want your phone contacts to appear in your Ednetics app, select "Ask Later". If you are ok with your contacts being added, select "Continue". *These will only appear in the app on your mobile phone, not your computer or physical phone. No one else will see your contact list. You can change this later if needed by going into your phone settings and changing the permissions of the app contacts.*

If you allow contacts to be added, select "Allow," otherwise select "Don't allow"

If you use Bluetooth earbuds and want to be able to answer your phone with your earbuds, select "Continue".

Click "Allow" to connect to nearby devices

If you want to allow notifications on your cell phone, select "Allow"

Click "Allow" to enable notifications

Click "While using the app" to allow the app to access pictures and record video

Click "While using the app" to record audio

Click "Allow" to enable the app to make and manage phone calls

Click "Allow limited access" to allow the app to access photos and videos on the phone

It will ask what images to use, just click "Done."

You will then see your main page with all the ESD contacts listed

Navigation

Contacts list

Voicemail

Messages

Call History

Settings

Dial a number

Filter listing of contacts. *If you brought all contacts from your phone, this can be used to separate your phone contacts from ESD employees.*

Search for contacts

Sort list of contacts

Add a contact

Voicemail

Click the Voicemail icon

Click on the voicemail to listen and access options

Click the play button to listen to the voicemail

Call the person back

Forward voicemail

Save voicemail

View additional information about the voicemail

Delete voicemail

Call History

Click this image to view previous calls.

Click on a call to view more information

Click any of these options to quickly get ahold of the caller

Click back to return to the main screen

Create Messages

Click the message icon

Click the pencil to start a new chat or click on a previous chat to return to it

Use the search box to find a contact. Click on their name to start a new message.

Type a message to the person or use the paperclip to attach an image. Click enter to send.

You can call a person directly from the chat if needed

Click the ellipse for additional options

You can view contact information, turn off notifications for this chat, or delete the conversation *Deleted conversations are still archived and subject to records requests*

Setting a New Voicemail Greeting

Click the three lines icon in the lower right corner

Select "Greetings"

A default voicemail was created, but the name used may appear incorrect or you may want to set up multiple different voicemails to use for different purposes.

Submit a ticket by emailing [helpdesk@esd123.org](mailto:helpdesk@esd123.org) if you would like the default name changed. Otherwise you can create your own voicemail greeting and delete the default.

To add a new greeting, select the + sign

Type the name for the new Greeting

Click the green circle to start the new recording

Click the stop symbol when done

To preview the greeting, click the play button to listen

Once you are ready, select "Save"

You can click on the greeting you want to be played currently.

Click "SELECT" to choose the greeting. If you don't want the message again, select "DELETE"

Select "YES" if the greeting is your active greeting

Using Ednetics S1 Voice Mobile App

Molly Brinkley
57 steps
4 minutes

Google Drive

Setup and Permissions

Click this image.

Select "Accept" to permit access on your mobile phone

Click "Login with Office365"

Select your ESD email

If you allow contacts to be added, select "Allow," otherwise select "Don't allow"

If you use Bluetooth earbuds and want to be able to answer your phone with your earbuds, select "Continue".

Click "Allow" to connect to nearby devices

If you want to allow notifications on your cell phone, select "Allow"

Click "Allow" to enable notifications

Click "While using the app" to allow the app to access pictures and record video

Click "While using the app" to record audio

Click "Allow" to enable the app to make and manage phone calls

Click "Allow limited access" to allow the app to access photos and videos on the phone

It will ask what images to use, just click "Done."

You will then see your main page with all the ESD contacts listed

Navigation

Contacts list

Voicemail

Messages

Call History

Settings

Dial a number

Filter listing of contacts. *If you brought all contacts from your phone, this can be used to separate your phone contacts from ESD employees.*

Search for contacts

Sort list of contacts

Add a contact

Voicemail

Click the Voicemail icon

Click on the voicemail to listen and access options

Click the play button to listen to the voicemail

Call the person back

Forward voicemail

Save voicemail

View additional information about the voicemail

Delete voicemail

Call History

Click this image to view previous calls.

Click on a call to view more information

Click any of these options to quickly get ahold of the caller

Click back to return to the main screen

Create Messages

Click the message icon

Click the pencil to start a new chat or click on a previous chat to return to it

Use the search box to find a contact. Click on their name to start a new message.

Type a message to the person or use the paperclip to attach an image. Click enter to send.

You can call a person directly from the chat if needed

Click the ellipse for additional options

You can view contact information, turn off notifications for this chat, or delete the conversation *Deleted conversations are still archived and subject to records requests*

Setting a New Voicemail Greeting

Click the three lines icon in the lower right corner

Select "Greetings"

A default voicemail was created, but the name used may appear incorrect or you may want to set up multiple different voicemails to use for different purposes.

Submit a ticket by emailing [helpdesk@esd123.org](mailto:helpdesk@esd123.org) if you would like the default name changed. Otherwise you can create your own voicemail greeting and delete the default.

To add a new greeting, select the + sign

Type the name for the new Greeting

Click the green circle to start the new recording

Click the stop symbol when done

To preview the greeting, click the play button to listen

Once you are ready, select "Save"

You can click on the greeting you want to be played currently.

Click "SELECT" to choose the greeting. If you don't want the message again, select "DELETE"

Select "YES" if the greeting is your active greeting