How to Configure Back in Stock Automations in DelightChat

Learn how to set up automated notifications for customers when their favorite products become available again. This guide explains how to customize your message templates, delays, and batch settings to improve your inventory recovery strategy.

DelightChat Product Team
12 steps
60 seconds

Delightchat

Click on "Automations"

Click on "Back in Stock"

The automation allows you to automatically notify customers on WhatsApp when a product they subscribed to is available again.

Message Sending Delay - choose when the WhatsApp message should be sent after the product comes back in stock.

# [[Select the Message Template - choose the template you want to use for the back-in-stock notification.]]

[[Map the variables ]]`{{1}} `Product Name & Variant[[ and ]]`{{2}}`[[Product Direct Checkout URL]]

Include Discount (Optional) [[If you want to include a discount, enable the ]]**[[Include discount]]**[[ option.]]

# [[Advanced Settings - choose how the back-in-stock notification should be sent. Send back-in-stock notification to all subscribers]]

Send back-in-stock notification in batches - Select this if you want to send notifications in batches

Enable the automation

Click save