Email Capture for your AskAI

Capture emails from users chatting with your AskAI after their first message. Use them for lead generation, better customer support, or responding to issues that your AskAI couldn't resolve, you can make email capture optional or mandatory.

15 steps

Myaskai

Open the Dashboard: [myaskai.com/ask-ai-dashboard](http://myaskai.com/ask-ai-dashboard)

Click "Open AskAI" on the AskAI you'd like to capture emails for

Click "Customize/Settings".

Toggle "Capture user email" on.

(Optional) Edit the message asking for your user's email.

(Optional) You can make email collection optional or mandatory.

Click "Save changes"

You won't see it on your Admin view, but to check it's working, go to your Share Link.

Click "copy"

Paste the Share Link into a new tab.

Ask a question to your AskAI.

Enter your email in the email capture field.

Click "➡️" and your email will be recorded and you can continue with your conversation.

To see the emails captured, navigate back to your AskAI admin view and click "Analytics"

Then click "Download all questions and answers" and a CSV file will download with all questions asked to your AskAI along with the corresponding email addresses.