Resetting Passcode for Skyward App - Parents

This guide quickly shows how to reset your Skyward app passcode with a simple, step-by-step walkthrough. It’s ideal if you’re locked out—no troubleshooting expertise required. Follow the concise taps to regain access and protect your account.

Dustin Boyd
8 steps
2 minutes

Enter your passcode incorrectly 3-4 times in a row.

The "Reset Mobile Access Accounts" button can be selected.

Click "Reset Accounts"

Enter a new passcode

Re-enter the same passcode as above.

Type Dover and select "Dover Area School District" from the dropdown

Select "School Management"

Enter your username, which is your first and last name (e.g., johnsmith). Your password is the same password you use to log into Skyward through the district website. If you forgot your password, click the Forgot Username or Password link below Add Account. For the Account Description, enter “Dover.” Then, click Add Account.