Adjusting the End Time of a Work Assignment/Job

This guide provides essential steps for accurately adjusting the end time of a work assignment in Planon Live, ensuring proper time tracking and order status updates.

Jennifer Fullerton
16 steps
2 minutes

Dartmouth

Planonsoftware

Alert! You must click Done on the work assignment in Planon Live to update the order status and turn off the timer for automatic time tracking.

When you realize the job hasn't been closed, open Planon Live and navigate to the work assignment you have completed.

Click to open the work assignment.

Click Done at the bottom right hand side of the screen.

Tap to open the Action date-time calendar.

Tap the calendar to select the date the work was actually completed.

Tap the arrows to adjust the time the work was actually completed.

Tap the check box to accept the date and time entered.

The date and time are displayed.

Tap next.

If shown: click "Tap to select" under "All work completed?"

***Select Yes if...*** ***Select No if...***

Tip! Clicking Done and then selecting "Yes" automatically updates the parent work order status to Technically Complete in Planon, indicating to your supervisor that the work order can be reviewed and closed.

Click in the Comments field to add a comment to the completion, if needed.

Alert! Comments are visible by Work Control, Supervisors, Management, and other Technicians. Keep it polite.

Type the comment using the keyboard then click Done in the upper right corner of the keyboard to close it.

Click Next

A summary of time spent or materials used is displayed. Review this information and click Submit when finished.

A banner is displayed at the top of the screen indicating that the work assignment is now Done. The work assignment is removed from your My Jobs view.