Work Orders vs Work Assignments

Jennifer Fullerton
4 steps
10 seconds

Dartmouth

Planonsoftware

**What are Work Assignments?**\ \ Work assignments make it possible for one or more persons to work on the same order either simultaneously, intermittently or consecutively.

Work Assignments do not replace the concept of suborders and do not represent people performing different tasks or activities on the same order. **If a technician from a different trade is required to complete a request, a new suborder is required.**

**What is the difference between orders and work assignment?**

*Use this guide to [view work assignment details](https://scribehow.com/shared/Viewing_Work_Assignment_Details__ognT92HpSOmcbuBMxyAWfg) on the Planon Live App.* The Planned dates are set by your supervisor to help prioritize and schedule work. - **Planned Start date-time:** the date and time at which the work should be started. - **Planned end date-time:** the date and time at which the work should be complete.

**Work Assignment Statuses** - **Grey:** Statuses indicating the preparation phase. The technician has not started the work. - **Red & green:** End statuses. The work assignment is with Work Control or the Supervisor and no longer available on Planon Live. - **Blue:** Statuses indicating that the work is being executed / in progress. - **Yellow:** statuses indicating events that stop the clock (lunch break, etc.)

Work Orders vs Work Assignments

Jennifer Fullerton
4 steps
10 seconds

Dartmouth

Planonsoftware

**What are Work Assignments?**\ \ Work assignments make it possible for one or more persons to work on the same order either simultaneously, intermittently or consecutively.

**What is the difference between orders and work assignment?**