Initiate a Commission Order Dispute
Samyar Dastmalchi
24 steps
2 minutes
Smartsheet
1
Navigate to <https://app.smartsheet.com/b/form/984d8b4b9b5a42cc9623328bed03c40b>
2
Fill in the name of your business
3
Click here.
4
Choose Today's Date
5
Click the "Account Number*" field.
6
Type your customers account number and name
7
Click this icon.
8
Select the date the order was first created
**Make sure you're disputing within 90 days of order creation! Orders that fall outside of that window will not be reviewed.**
9
Click "Yes"
10
Select the provider the order belongs to
11
Click on the providers name
12
Choose the products sold within the disputed order (everything sold in that order)
13
Click the "How Many Lines?*" field.
14
Enter how much you were already compensated
15
Enter how much you were expecting to be compensated
16
Click the "Comments*" field.
17
Enter as much as detail as possible for faster turnaround on your disputes.
18
Click "Send me a copy of my responses"
19
Click here.
20
Click the "Email address" field.
21
Enter your email to get a copy of your response emailed to you.
22
Click "Submit"
23
You have successfully submitted your claim!
24
The turnaround time is about 7-14 days, please reach out to your account manager for further questions. They can be reached at (949)397-2229 option 3 or your account managers line if you know their individual contact information.
Initiate a Commission Order Dispute
Samyar Dastmalchi
24 steps
2 minutes
Smartsheet
1
Navigate to <https://app.smartsheet.com/b/form/984d8b4b9b5a42cc9623328bed03c40b>
2
Fill in the name of your business
3
Click here.
4
Choose Today's Date
5
Click the "Account Number*" field.
6
Type your customers account number and name
7
Click this icon.
8
Select the date the order was first created
**Make sure you're disputing within 90 days of order creation! Orders that fall outside of that window will not be reviewed.**
9
Click "Yes"
10
Select the provider the order belongs to
11
Click on the providers name
12
Choose the products sold within the disputed order (everything sold in that order)
13
Click the "How Many Lines?*" field.
14
Enter how much you were already compensated
15
Enter how much you were expecting to be compensated
16
Click the "Comments*" field.
17
Enter as much as detail as possible for faster turnaround on your disputes.
18
Click "Send me a copy of my responses"
19
Click here.
20
Click the "Email address" field.
21
Enter your email to get a copy of your response emailed to you.
22
Click "Submit"
23
You have successfully submitted your claim!
24
The turnaround time is about 7-14 days, please reach out to your account manager for further questions. They can be reached at (949)397-2229 option 3 or your account managers line if you know their individual contact information.
